Shafqat Ali Syed

• Reporting to Head of IT and leading 10 resources for the management of IT Operations as well as alignment of business requirements with Technology through ERP implementations.
• Accountable to lead the team in technology research, selection and adaptation of the same in automating business functions into an integrated enterprise-level solution.
• Managing all functions of project delivery coordination from scoping to planning, estimation, risk/resource management, and delivery execution.
• Responsible for interacting with business teams for all phases of ERP customization cycle from specifications to product mapping, GAP analysis and change management.
• Involved in business requirement gathering along with Technology and Communication Infrastructure Deployment/Operation/Upgrades/Management.
• Spearheading Development, implementation, and monitoring of IT security policies/procedures as well as DR/BCP initiatives.
• Defining annual IT budget inclusive of Capex & Opex and monitoring & control of the same over the year, while coordinating with internal and external auditors.
• Performing day-to-day team administration routines like scheduling, tasking, control, monitoring, and feedback.

Saved millions of dollars for the company during the tenure by running the IT Function with the right number of resources and managing most of the responsibilities internally. This is in comparison with other companies operating in the same industry.