Eslam Ezzat, Restaurant manager

Eslam Ezzat

Restaurant manager

Americana

Location
Qatar - Doha
Education
Bachelor's degree, sociology
Experience
13 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :13 years, 3 Months

Restaurant manager at Americana
  • Qatar - Doha
  • My current job since April 2011

Restaurant manager with a solid track record of running restaurants successfully, starting from marketing and brand promotion, competition research, business development, and identifying target customers to an active supervision of every part of the restaurant operations including service level, menu quality, staffing and financial aspects.

Peer Mentor at Etisal -international
  • Egypt - Cairo
  • March 2010 to March 2010

1-Customer Handling Inquiries
2- Give the customer his needs whether Info OR Inquiry about anything else if i've the abillity.

3-work under pressure and try to block among customer cases

Education

Bachelor's degree, sociology
  • at benha university
  • June 2009

i was graduated from the faculty of arts sociology department-Banha university with general estimate good

Specialties & Skills

Customer Interactions
Customer Service
Working Under Pressure
Pressure
Sociology
Time management
Creative & Problem solving.
Leadership
Communication skills
Ability to work under pressure
Strategic Thinking
Computer skills

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

PROFESSIONAL TRAINING (Training)
Training Institute:
Diploma In Human Resource Development Science " ILLI "Education Center
Date Attended:
November 2009

Hobbies

  • reading & tennis table