Esmail Andy

Associate Technical Support at Omnix International

• Jordan - Amman
• My current job since February 2015

Meeting with customer to validate that system specification will meet the requirements. Follow up system development Process. Review system acceptance plane and testing plan with Quality Auditing System. Employee Suggestion and Complaints System.
Customers Satisfaction System.
Employee Satisfaction System. Business process re-engineers. Working on the organizational structure. Working on the organization, Position, responsibility, views for all users. Execute set of training course for Strategic planning, Total quality management, Organization development. On Site Client Employees Training for managerial communication System. On Site Support. Quality Assurance. Testing Services and Services modification. System Management and Administration. On Site administration for managerial communication system. Working on “Jira” system to document the ways of solving the problems faced the system users to reference in case if repetition the problem more than once.

Technical Support at Click Jordan

• Jordan - Amman
• October 2014 to February 2015