customer Sales Representative B2B
Ali Abdulwahab Al Mutawa Commercial Furniture & Appliances
Total years of experience :7 years, 5 Months
SUPPORT JOB ROLES
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Operated multi-line telephone system to independently handle over 75 calls each day.
Scheduled office meetings and client appointments for staff teams.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Coordination of visitors' reception with the supervisors of Mazda and Peugeot Showroom
Take the Customer Satisfaction Survey.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
Prepare daily reports at focusing on traffic situation inside the showroom, such as the number of visitors, interested products, booking a test drive and referrals.
Make a daily report with the incoming
contacts regarding the sales department
Management of showroom traffic And help customers
HR ADMIN JOB ROLES
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Preparing Screening Notes for New Candidates
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Managed benefits enrollment by answering questions and aiding employees with login details.
Scheduling interviews along with management
Updated HR database with new employee information, changes in benefits and other details.
Completed human resource operational requirements by scheduling and assigning employees.
Welcome customers
Introduce customers to Al-Babtain products
Find out what he wants from the products
Description of the product and a description of its features and how to use it
Solve a problem you encountered before
Distributed by Hind out of the showroom
Send a daily report on the movement of the exhibition and on purchases
General supervision of the nursery.
Receiving parents' complaints and resolving day to day issues and concerns
Welcome the customer by phone
Receiving customer inquiries, looking into the problems they face, and working on solving them
Give a daily report on the status of work
Communicate with the customer when the problem is solved