Esraa mohamed  farrag,    HR Executive

Esraa mohamed farrag

HR Executive

Costa Del sol Hotel

Location
Kuwait
Education
Master's degree, Sociology Department
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

HR Executive at Costa Del sol Hotel
  • Kuwait - Hawali
  • My current job since September 2021

Creating an environment of open communicate

Hiring and retaining talent for the organization at
the right cost

Creating and approving budgets for all the departments

Helping make the payroll of the company

Organizing important events of the organization

Creating company policies based on best practices

Overseeing the termination process of an employee

Conducting exit interviews with outgoing employees

Counselling employees who are stressed

Clearing government transactions via the Internet

Assistant Director at Al Hamra Kuwait Co.(Hamad Suliman Al Ghanim)
  • Kuwait
  • My current job since March 2018

Assistant manager in all job tasks
Follow up for all work we made
Daily mail receipt Show mail to the manager, Direct mail according to jurisdiction
Prepare the right place for data retention & Fetch files when requested
Customer relations
Prepared agendas
Prepare credit invoices based on the work progress.

Admin Assistant at Public Relations Department in Educational Management Affiliated Egyptian Government
  • Egypt - Alexandria
  • May 2015 to December 2017

Responsible for all administrative activities, coordinate between all internal and external communications
Prepare meeting schedules, making prior arrangements, meeting agendas, registering, typing, filing and distribution of the minutes of meeting.
Transcribes drafts, proofreads and revises correspondence, memos, agendas etc
Writing reports, letters and correspondences
Prepare reports, documents and presentations and timesheets
Complies reports which may require input from all/other departments
Provides administrative support for the completion of documentation of agenda items for Board, HOD, Operations or any other meetings
Responsible for maintaining electronic filing system and/or hardcopy documentation for required records, files and reports
Other secretarial/administrative duties as necessary

Secretary at Sky Mall Company
  • Kuwait - Al Ahmadi
  • August 2014 to March 2015

Attend e-mail requests and send appropriate response
Attend day-to-day requests on transport service, mail and other requests
Provide a high level of confidential, administrative and secretarial support service, arrange meetings, company events and travel reservations
Complete forms in accordance with company procedures and compose, type, and distribute -meeting notes, routine correspondence, and reports
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Complete forms in accordance with company procedures and compose, type, and distribute meeting notes, routine correspondence, and reports

Public Relations officer at Private schools
  • Egypt - Alexandria
  • September 2010 to May 2013

solve problems, write reports, answer calls, customer services, write letters, receive and send emails

Education

Master's degree, Sociology Department
  • at Alexandria Universty
  • June 2014
Bachelor's degree, sociology department
  • at Alexandria University
  • September 2005

Specialties & Skills

Education
Web Services
Customer Service
Secretarial
Public Relations

Languages

Arabic
Native Speaker
English
Expert
German
Beginner

Training and Certifications

Introduction to Marketing (Certificate)
Date Attended:
June 2011
Arabic cource (Certificate)
Date Attended:
August 2011
Valid Until:
January 2019
International Computer Driving License (Certificate)
Date Attended:
March 2012
Valid Until:
January 2019
AUEPT (English) (Certificate)
Date Attended:
July 2012
Valid Until:
January 2019