مجموع سنوات الخبرة :31 years, 6 أشهر
Handling Customer Objections-Dec. 15, 2011.
A1009.16ME-UMA-Dammam
Service Lane-Sept. 20, 2011
A2061.08ME, UMA-Dammam.
Labor office law
CIP Foundation
CSCS Foundation
First Aid
Supervisory skills
Technical and vocational Training General Directorate of Trainees services
Admission and Registration, Kingdom of Saudi Arabia.
From-July 26, 2008 to Dec. 31, 2009.
Preparing to complete all requirements and correct all invoicing for services, assesses warranty and goodwill applications from both a professional and technical point of view, Participation in service reception at the car with the customer at the designated work bay, describing the benefits to the customer, he carries out the fault diagnosis and provides advice as regards elimination of the damage; to have a clear diagnosis of what the faults are., giving detailed work time information, deadline, cost scope etc., entertain and answers all queries complain and issues from the customers and explaining the cause and giving advice to fix the issues.
M11W, UMA-Dammam.
The Customer Loyalty Mindset-Commiting to Customer retention
Difference Retailer Operations Standards - Afersales
Feb. 28, 2012 - GMROS.03W, UMA-Dammam.
How to Build Customer Enthusiasm.-Feb 27, 2012
VCFC0.L6W, UMA-Dammam.
Creating a Lasting Impression with Active Service Delivery
Feb. 26, 2012-VPD16.09V, UMA-Dammam.
Introduction to Customer Management - Feb. 25, 2012
A2407.03ME-W, UMA-Dammam.
The Benefits of an Effective Service Appointment System
MECHANICAL TECHNOLOGY in the field of Engines and Vehicles.