Medical Informatics specialist
الخليج للكمبيوتر والمعدات الالكترونية
مجموع سنوات الخبرة :31 years, 7 أشهر
- Troubleshooting & fixing issues
- Gathering & Manipulate User Requirements
- Adding Required Business Reports, Sheets .
- Providing On task Training for End-Users .
- HIS Support
- (Communicate with Development Site (Cairo-Egypt) .
Senior HIS Implementer, Al-Khaleej Company for Computers and Electronics, Project: King Fahad Specialist Hospital - Dammam, Saudi Arabia
August 2007 - Current
Responsibilities: o King Fahad Specialist Hospital - Dammam HIS Laboratory module Administrator
* Improve system performance at both application and database levels.
* Define various security aspects of the system.
* Over-viewing the laboratory module setup as per the Medical Informatics & Laboratory requirements.
* Define and support King Fahad Specialist Hospital - Dammam training needs and requirements.
o Install: Prepare the application servers (Production, testing, training and certification)
o Enhancement: working with King Fahad Specialist Hospital - Dammam and the application developers to enhance the system functionality.
o Requirements: Collecting end user's requirements and evaluate design and implementation requirements prior to discussing with developers.
o Providing more hands-on support on Laboratory module.
o Data Base: excellent experience in designing SQL-based reports and data retrieval codes.
o Support: Supporting end-users directly when issues are complicated.
o Interfaces: working with the users and developers to build device to system interface.
Clinical Systems Development (Software Specialist), Health Insights, Inc., Cairo, Egypt.
May 2005 - August 2007
Responsibilities: o Installing clinical system solutions at client sites covering the technical side of the process.
o Serving as the primary client contact for installation, troubleshooting, and training.
o Providing advanced end-user support for clinical applications.
o Support the implementation of clinical systems on client sites that includes the data collection, analysis, system building, testing, training and moving to production.
HIS technical supervisor, Information Technology Administration, National Defense Council Hospital (Wadi El-Nile), Cairo, Egypt.
June 1998 - May 2005
Responsibilities: o Managing the daily operations as a supervisor (a team of 9 members)
o Providing technical support and direction to all departments regarding different hospital solutions.
o Monitor and review system management procedures, staff training programs, and security policies, to ensure compliance with standard operating procedures.
HIS implementer, Information Technology Administration, National Defense Council Hospital (Wadi El-Nile), Cairo, Egypt.
October 1994 - June 1998
Responsibilities: o Collaborating with client and internal project management for project planning, phasing, scoping and timeline.
o Implementing HIS and providing support through the entire life cycle of the project.
o Supporting a post-implementation assessment, including process enhancement and re-engineering.
o Providing solutions to meet the site specific requirements and coordinate those with the developing team.
Information Technology Support Officer, Department of Information Technology, Ministry of Defense, Cairo, Egypt.
1992 - 1994
o Supervising all client services staff, to provide day to day IT support and IT services, including hardware, software, and user support.
o Adopting and executing IT standards, policies, practices, and procedures, and ensuring compliance with company directives.
o Delivering efficient and effective service through a combination of internal capabilities and shared services.
o Preparing statistical reports of daily, weekly, monthly, and as required, within set timescale to higher management on call volumes, type of problems, locations, and major incidents.
o Preparing weekly rotas to ensure staffing levels, to meet performance targets.
o Monitoring incident and change order completion, to ensure Service Level Agreements are met.
• Microsoft Certified in SQL Server 2000, 2007, IBM institute, Cairo, Egypt • Diploma in Computer Science (Dip C.Sc), 1992, Higher Institute of Computer Science and Management, Ministry of Higher Education, Cairo, Egypt. • Further Education: o SQL Server 2000 (Querying, Administration) o Crystal Report o Visual Basic 6