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رؤى عمر منسي, Rosa Clara Brand Manager

رؤى عمر منسي

Rosa Clara Brand Manager ·Al Moallim United Limited Company

المملكة العربية السعودية

ماجستير, Applied Computer Science

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 1 أشهر

Rosa Clara Brand Manager

مارس 2018 - مارس 2021

Al Moallim United Limited Company

جدة، المملكة العربية السعودية

مارس 2018 - مارس 2021

• Oversaw and managed store operations including sales, stock and resources to run the store/showroom successfully.
• Developed short as well as long-term brand strategies including brand guidelines, brand vision and value proposition.
• Analyzed consumer buying patterns and predict future trends; monitored and managed changes in demand & logistics.
• Attended Rosa Clara Spain market meetings & product reviews to develop effective marketing strategies.
• Developed store policies and marketing programs aimed at increasing sales and the existing customer base; ensured all products and displays are merchandised effectively to maximize sales and profitability.
• Exhibited the products at display in an expressive manner, ensuring that they create appeal for the customers and continuously evolve the showcasing methods to guarantee showroom competitiveness.
• Supervised products replenishment & transfer between the stores; handled exchange and returns as well as customer damages and manufacture defects.
• Supervised packaging manufacturing, price tag printing, lightbox installations, hangers ordering & other VM elements.
• Led efforts in the recruitment, on-boarding, training, development, accountability and succession of high-performing staff; liaised with HR manager with regards to staff attendance, warning, company letters, etc.
• Monitored and reviewed the staff and store performance through KPIs on regular basis; conducted mid-year and annual appraisals of the team, ensuring career development in the organization.
• Developed various reports including sales & stock reports, stock analysis reports and bestselling reports, and submitted to the senior management.
• Maintained knowledge of the latest retail industry trends to introduce new initiatives to help retain and grow the company’s customer base over time.
• Trained the team on key areas of business like customer service excellence, space productivity and closing of sales deals to improve the capacity of the staff and deliver more business.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Champion Operation Manager

مارس 2017 - مارس 2018

Al Moallim United Limited Company

جدة، المملكة العربية السعودية

مارس 2017 - مارس 2018

• Maintained and managed the store’s sales floor including setting up new displays, ensuring that shelves are stocked and the store is clean and orderly.
• Focused on increasing store sales and achieving store budget through effective space stock management; managed stock availability and maintained visual standards on the floor.
• Evaluated store metrics to spot opportunities to maximize store results; reviewed and evaluated sales performance reports and corrected space allocation, store layout, stock positioning including space provisions of seasonal items.
• Managed overall operational integrity of the store, controlled store expenses daily, and ensured all operations complied with company policies and procedures.
• Ensured that store staff keeps stores to the highest possible standards, are well organized and properly merchandised at all times; and that all policies, procedures, and controls are followed.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Coach Planning Manager

مارس 2017 - مارس 2018

Al Moallim United Limited Company

جدة، المملكة العربية السعودية

مارس 2017 - مارس 2018

• Managed all responsibilities of Coach Brand for fragrance and watches category; analyzed and reviewed monthly sales performance of both the product categories.
• Researched the consumer markets, monitored the latest market trends, and identified all the potential areas for the brand to invest in considering the spending habits and the needs of the customer.
• Planned replenishment buy for watches and fragrance by end of each month; managed new collection buying & replenishment based on the agreed buying budget & product sales.
• Partnered with GM for liquidation plan & promotions as well as to plan and design incentive programs and contests.
• Partnered with IT & Finance department on new shipment upload & pricing

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Frontline Officer

أكتوبر 2016 - يناير 2017

Lemonact Company

جدة، المملكة العربية السعودية

أكتوبر 2016 - يناير 2017

مجال الشركة:
التسويق
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

HR Officer

يوليو 2010 - فبراير 2012

Mohammed Othman Almoallim Company

جدة، المملكة العربية السعودية

يوليو 2010 - فبراير 2012

مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
الموارد البشرية والتوظيف

التعليم

Saint Xavier University

يناير 2015

يناير 2015

ماجستير، Applied Computer Science

الولايات المتحدة

Taif University

يناير 2011

يناير 2011

بكالوريوس، Finance and Investment (Insurance)

المملكة العربية السعودية

Skills

Retail Operations
Expert
Retail Operations
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Brand Management
Expert
Brand Management
Expert
Marketing Management
Expert
Marketing Management
Expert
Market Research/Analysis
Expert
Market Research/Analysis
Expert
Market Positioning
Expert
Market Positioning
Expert
Team Building & Leadership
Expert
Team Building & Leadership
Expert
Campaigns/Promotions
Expert
Campaigns/Promotions
Expert
Inventory Management
Expert
Inventory Management
Expert
Vendor/Supplier Management
Expert
Vendor/Supplier Management
Expert
Retail Operations Management
Expert
Retail Operations Management
Expert
Store Management
Expert
Store Management
Expert
Retail Operations
Expert
Retail Operations
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Brand Management
Expert
Brand Management
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

التدريب
Training program store manager
Other
Workshop customer experience
Other
Window guideline
Other
Sales philosophy
Other
Product manual
Other
Store Manager’s brief
Other
Manager’s brief (KPI Management& the daily brief)
Other
Product Knowledge
Other
Modern Luxury hosting ceremony
Other
Training in various computer software and applications such as MS Office
Other
Innovative thinking
Other
Decision making and risk analysis
Other
Creating impactful brand experiences and communications
Other
Developing market leadership positioning and niche
Other
Weaving a memorable and unique brand story
Other
Establishing ownable dialogue with core audience
Other
Defining distinctive expressions of the brand through a personality and linguistic style
Other
Strengthening business foundations through unified brand culture
Other
Creating more value through purpose
Other
Establishing an enduring vision and mission
Other
Building powerful & Valuable Brands (holistic methodology for transforming business strategy into
Other
Specification of internal References
Other
Boutique Image guideline
Other
Best practice handbook
Other
Advisory Manual
Other
Visual Merchandising guidelines
Other
Service manual
Other
Using color training
Other
Coach quality & craftsmanship training
Other
Customer engaging styling focus
Other
Coach on boarding
Other