Essam Karar, Restaurant Manager

Essam Karar

Restaurant Manager

Le Royal Hotel

Location
Egypt - Cairo
Education
Diploma, Aswan Secondry School
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

Restaurant Manager at Le Royal Hotel
  • Kuwait - Al Kuwait
  • April 2013 to June 2016

- Menus by Consulting with Chefs; Estimates Food Profits; Submit New Menus to Cost Department and Follow up till Printing and Implement.
- Control Costs by Reviewing Portion Control Quantities of Preparation; Minimizing Waste; Ensuring High Quality of Preparation. Control Over Time and Monitor Labor Cost.
- Meets Restaurant Financial Objectives by Forecasting Requirements; Preparing an Annual Budget; Scheduling Expenditures; Analyzing Variances; Initiating Corrective Action.
- Achieve Restaurant Operational Objectives by Contributing Information and Recommendations to Strategic Plans and Reviews; Preparing and Completing Action Plans; Implementing Production, Productivity, Quality, and Customer Service Standards; Resolving Problems; Completing Audits; Identifying Trends; Determining System Improvements; Implementing Change.
- Orienting, Training, Assigning, Scheduling, Coaching, Counseling, and Disciplining Employees; Communicating Job Expectations; Planning, Monitoring, Appraising, and Reviewing Job Contributions; Panning and Reviewing Compensation Actions; enforcing Policies and Procedures.
- Avoids Legal Challenges by Conforming to the Regulations of Ministry of Health Kuwait, MOL and Chamber of Commerce.
- Maintains Safe, Secure, and healthy Environment by Establishing, Following, and Enforcing Sanitation Standards and Procedures; Complying with Legal Regulations; Securing Revenues; Developing and Implementing Disaster Plans; Maintaining Security and Sprinkler Systems; Maintaining First Aid Boxes.
- Maintains Ambiance by Controlling Lighting, Background Music, Linen Service, Glassware, Dinnerware, and Utensil Quality and Placement; Monitoring Food Presentation and Service.
- Updating Employees with New Company Policies, While Conducting Daily Briefings.
- Update Guest Data Base with Hostess or Assign an Assistant Manager.
- Monitor Hotel Occupancy, Communicate with Front Office Management for Group Set Menus and Buffets.

ASST Restaurant Manager at Sheraton Dreamland Hotel & Conference Center
  • Egypt - Cairo
  • September 2012 to March 2013

Dignity and a Sense of Pride and Satisfaction in Job Responsibilities.
- Work Cooperatively With Other Internal Guests.
- Have A Good Organizational Ability And Could Working Under Pressure.
- Full incharge of Orchid Restaurant & Room Service and Other F&B Outlets When the Manager of the Outlet is Day Off.
- Focusing in Budget and Revenue of F&B Department.
- Train the Staff For SOP and Training Programs.

ASST Catering Manager at Amwaj Catering Company
  • Qatar - Doha
  • October 2011 to December 2011

-Organizing with Amwaj Catering Respective Company and AGOC (Arab Games Organization Comettie) to Make a Plan for Everything to Success this Event.
- Train the Staff for the Task What They Have to do According by the Position of Each Other of Our Team Members.
- Coordinate with AGOC Management to Deliver an Excellent Service to the Client.
- Coordinate with Amwaj catering Management of Service Time and Setup Plan for 3 Meal Period Daily as Well as the Lounges for Coffee Break.
- Making the Daily Report and Submitted to Operation Manager.

ASST Restaurant Manager at Sheraton Dreamland Hotel & Conference Center
  • Egypt - Cairo
  • August 2008 to January 2010

Dignity and a Sense of Pride and Satisfaction in Job Responsibilities.
- Work Cooperatively With Other Internal Guests.
- Have A Good Organizational Ability And Could Working Under Pressure.
- Enhances Department and Organization Reputation by Accepting Ownership for Accomplishing New and Different Requests; Exploring opportunities to Add Value to Job Accomplishments.
- Implementing, Follow up Assign Assistance and Check on Daily Basis Check List, Customer Complaint Report.
- Strictly Follow the Void Policy Implemented by the Company.
- Focusing in Budget and Revenue of F&B Department.
- Train the Staff For SOP and Training Programs.

Captain at Corniche Rosewood Hotel
  • Saudi Arabia - Jeddah
  • July 2006 to July 2008

Member of the Pre Opening Team.
- Restructuring of Operational Aspects.
- Delivering Exceptional Service with Passion and Dedication.
- Offering Truly and Elegant Personalized Service.
- Dignity and a Sense of Pride and Satisfaction in Job Responsibilities.
- Providing An Exceptional Level Of Service That Is Consistently Excellent.
- Helpful Through Training, Feedback and Guidance.
- I Am An Extremely Determined Individual Focused On Developing My Career In The Hospitality Industry.

Senior Waiter at Jeddah Hilton Hotel
  • Saudi Arabia - Jeddah
  • April 2001 to May 2006

- Member of the Pre Opening Team.
- Escorting As Many Possible V.I.P Guests.
- Devolve and Assist With the Training Activities and Follow Up the Training Programs.
- Responding Properly In Any Hotel Emergency or Safety Situation.
- Communicate and Liaising With Other Respective Departments.
-Working through Team and High Level of Communication.
- Involved In Handling Guest Complaints.
- Fire Warden in Our Staff Accommodation.

Education

Diploma, Aswan Secondry School
  • at komombo Industerial School
  • July 1995

Graduation good

Specialties & Skills

Internet Access
Training
Communicator
Writing
Reading
starting in hotel in dustry from 2000 to present i start as busboy until captain
Handling Complain
Management Skills
Six Sigma
Front of House Selling
Cusromer service Workshop

Languages

Arabic
Beginner
English
Intermediate

Training and Certifications

Six Sigma (Training)
Training Institute:
Mr. Ahmed Kamel Black Belt of Six Sigma @ Starwood company.
Date Attended:
May 2009
Duration:
12 hours

Hobbies

  • reading stories
    i like to watch football and basketball also reading stories and checking in the internet update news