Essam Mohamed

Pharmacy Cashier at Ali Abdulwahab Al Mutawa

• Kuwait - Al Kuwait
• My current job since June 2022

Cashier at Nazm restaurant ( Lebanese cuisine )

• Kuwait - Hawali
• October 2021 to May 2022

•Processing Payments of the orders by using a micros POS system.
• Familiar with online orders (Talabat and delivaroo).
• Processing incoming purchase invoices and raising daily reports to the accounts department.
• Preparing daily reports files of the cashier sales and menu items sale by using Microsoft Excel and raise it to the outlet manager by email.
• Preparing monthly report inventory of the restaurant items. • Preparing monthly reports of the sales and expenses and raising them to the accounts department.

Cashier at the Regency hotel Kuwait

• Kuwait - Hawali
• July 2014 to October 2021

The regency hotel Kuwait - from July 2014 till September 2016 Main restaurant cashier:

• Welcoming the customer upon entering the restaurant.
• bills processing and hits the orders on the micros system.
• Taking the orders from the customer and offering the special of the day.
• Preparing customer reservations and raising them to the outlet manager.
• Ensuring to achieve guest satisfaction all the time.
• prepare the daily financial reports, logging the necessary to endorse it to the next shift to follow up.
• Actively attend the departmental training and train new employees.
• Familiar with k.net machines and online orders.
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The regency hotel Kuwait- From September 2016 till date: order taker & cashier In-room dining
• preparing a bill of the guest orders by using micros system.
• Familiar with online orders (carriage-delivaroo-Talabat - OGO).
• Preparing the daily report of the sales and menu items sales of the outlet.
• Raising emails of the daily reports to the outlet manager.
• Following up on all the orders of the foods and beverages which are going to the guest rooms.
• Receiving customer reservations of the hotel’s restaurants by phone.
• Upselling and providing recommendations to the guests when needed.
• Following up on the items to be picked up from the stores and preparing an issue request by using the materials control Fidelio system.
• Preparing monthly report of the inventory and raising it to the outlet manager.
• Maintain grooming standards at all times.
• Following the feedback from the guests and endorsing it to the outlet supervisor .
• Following up on all the items in the outlet and ensuring their quality and validity.