Group After Sales Director
NEFC -Group
Total years of experience :29 years, 10 Months
Handover the Dealership and Leading the Liberia Product Support 5 member team; Improving forecasts accuracy; annually, monthly, and quarterly basis, to deliver the annual sales plan for the division.
Mentoring and coaching; prospecting, pre- and post-sales calls, and closing the deal.
Setting
Participating in all major sales’ negotiations with customers to drive sales’ growth.
Following up on and working with the team in customizing customers’ focused and specific solutions.
Leading the team in multiple sales interventions; addressing customer feedback, sharing market knowledge, and enhancing product and commercial strategy.
Participating in strategic planning process to establish sales and profitability goals.
• Leading Iraq Product Support team, consisting of 20 persons (3 Sales Supervisors, 12 Account Managers, 2 products specialists & one admin.)
• Improving forecasts accuracy (annually monthly & quarterly basis) to deliver the annual sales plan for the division.
• Achieving 100% ($22, 000, 000) of 2014 sales target.
• Mentoring and coaching (pre-sales call and post-sales call coaching) subordinates.
• Setting 2015 objectives and sales targets.
• Achieving 100% ($24, 00, 000) of 2015 sales target
• Participate in negotiating major deals with customers to drive sales growth.
• Follow and work with subordinates to ensure customer focused and specific solutions by sharing market knowledge, providing customer feedback to enhance product and commercial strategy, solutions and marketing efforts and participates in the strategic planning process to establish sales and profitability goals.
• Working with BU to develop and put plans for Rental and Used Cat machines.
• Working with Caterpillar Representative to review the strategic plans in the different territories to be matches with Caterpillar vision.
• Working with the BU unites among the different territories revises and setting the annual target plans .
• Built new local team able to run and continue the business
• Leading Mantrac Vostock Product support sales team.
• Working with a variety of customers’ segments (Heavy Constructions, Public, Waste management, Oil & Gas….)
• Develop business in my area in Russian from $ 5 M till $ 18 M during 4 years.
• Built new local team able to run and continue the business
• Participating in the negotiations for major deals in order to drive the sales growth.
• Coaching and monitoring the activities of the team members.
• Working closely with my team to gain customer satisfaction and loyalty by finding new solutions to their business (Start new important CAT® Program CPT for the first time in CIS) which had a direct reflects on our sales figures and to enhance the capability of the subordinates.
• Setting the 2013 sales target and strategic plan for my area.
• Leading the Alexandria Area & Egypt public sector.
• Setting the strategic plan, sales targets and goals to be achieved
• Starting the mining business in Egypt with Centamine Company (Sukari Gold Mine project)
• Starting new CAT® programs in Egypt market like Certified CAT machines Rebuild- CCR ™ program (succeed to perform the first CCR in the middle east area.
• Built a strong team equipped with all the knowledge to run the business.
• Leading the Alexandria Area.
• Setting the strategic plan, sales targets and goals to be achieved
• Built a strong team equipped with all the knowledge to run the business.
• Collecting all overdue debits with key account customers which were existing since 1992.
• Managing the sales for 300 customers.
• Setting the strategic plan, sales targets and goals to be achieved
• Utilizing all available Cat Programs.
• Achieving the submitted target and develop the sales in Delta area.
• Creating strong relationship with my customers.
• Responsible for mass production and quality control
• Responsible for mass production and quality control.
Bachelor of science in Mechanical Engineering, Production
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