عصام ابوالخير

Duties & Responsibilities:
• Identify and onboard new logos, targeting SMB companies to diversify the client portfolio and increase Apple DPP market share.
• Drive business development efforts by expanding the market presence of Apple products and services mainly Mac portfolio within the Saudi Arabia Market.
• Manage key banking accounts, including Rajhi online store and BLUE loyalty banking rewards account, ensuring strong relationships and consistent account growth.
• Develop and execute sales strategies to enhance market penetration, focusing on both existing and potential customers in the SMB sector.
• Collaborate with cross-functional teams, including marketing finance, credit and sales, to create and implement initiatives that align with company targets & goals.
• Propose and lead marketing activities, campaigns, and initiatives to promote Apple products and services.
• Monitor and analyze market trends, customer needs, and competitor activities to inform business strategies and identify growth opportunities.
• Negotiate and manage contracts with key accounts, ensuring favorable terms and alignment with long-term objectives.
• Set and track sales targets, aligning them with company objectives and regularly reporting on progress and performance.
• Foster strong relationships with key stakeholders within banking accounts, acting as the primary point of contact and ensuring customer satisfaction.

Duties & Responsibilities:
• Generate and manage a portfolio of accounts to ensure long-term success, focusing on effective account management and client relationships.
• Specialize in product portfolios related to unified communication, cloud services, VoIP solutions, video conferencing, smart interactive displays, and Wi-Fi access point solutions.
• Oversee the management of product lines, including brands like Yealink, Yeastar, MAXHUB, Eugenius, and Akuvox.
• Develop and maintain positive relationships with clients, serving as the primary point of contact for all customer needs.
• Identify and generate new business opportunities using existing and potential customer networks, providing timely and effective solutions.
• Report regularly on account status and transactions, ensuring alignment with company objectives.
• Set, track, and monitor sales account targets, focusing on quarterly results and annual forecasts.
• Collaborate with advertising, design, marketing, sales, and logistics teams to ensure key client needs are met.
• Negotiate contracts with key clients, ensuring that deadlines and long-term goals are achieved.
• Suggest and implement actions to improve sales performance and identify opportunities for growth within key accounts

Duties & Responsibilities: Account Management
• Manage a portfolio of accounts, ensuring long-term success and positive client relationships.
• Act as the main contact for clients, handling individual needs and delivering demos, training, and webinars.
• Track sales metrics, report on account status, and recommend actions for improved sales performance. Sales and Marketing
• Oversee sales and marketing operations, driving growth through market analysis and targeted strategies.
• Manage the full sales cycle for Logicoms products, including HPE, Lenovo, Microsoft, and more.
• Lead promotional activities and product awareness campaigns, ensuring alignment with company objectives. Business Development
• Lead business development efforts to drive top-line profitability and market penetration.
• Execute strategic plans to achieve volume, market share, and profit objectives across sectors.
• Build a strong distribution network by analyzing and appointing sub-distributors. E-Commerce Business Administration
• Manage the Logicom e-commerce portal, optimizing content and online promotion.
• Develop and implement online marketing strategies, including email marketing and community engagement.

Duties & Responsibilities:
• Establish, develop company policies and procedures around all over our branches in whole Arab nations (GCC, Egypt, Lebanon, and Morocco).
• Implement performance appraisal system applications according to the plan using management by objectives MBO and competencies methods.
• Adjust and regulate training and development process to define training requirements in accordance with the performance appraisal results.
• Prepare the annual training and development plan
• Conduct orientation sessions for new comers employees.
• Update, modify the organization structure, the interactions and communication channels between divisions.
• Prepare, develop the annual recruitment plan and analyzing related reports.
• Prepare, participate with finance department for setting the HR recruitment budget
• Supervise, insure that the recruitment process implemented properly and effectively by the recruitment team.
• Conduct initial interviews with seniority level candidates for various positions in the organization.
• Proposing salaries for new hires based on market salary and compensation structure survey
• Prepare quarter and annual HR function reports using automated system and manually.