Essam EL-Helaly, Showroom Manager ll Account Manager

Essam EL-Helaly

Showroom Manager ll Account Manager

eSmart Dimensions

Location
Saudi Arabia
Education
Bachelor's degree, ادارة اعمال
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

Showroom Manager ll Account Manager at eSmart Dimensions
  • Saudi Arabia - Jeddah
  • My current job since December 2014

-The showroom and sales, the movement of foreign sales.
-Customer reception and technical assistance if required.
-Treasury keeper.
-Warehouse, and inventory the devices and delivery and receipt.
-Collect monies for the showroom and follow-up on the outer collection.
-Coordination of installation with technicians and customers, and send reports confirmation an installation.
-Receive customer's problem and send them to the competent department.
-Follow-up with the team to improve the level of sales and service in the region.

Key Account Manager at Future Link For Technology
  • Saudi Arabia - Riyadh
  • October 2014 to December 2015

- Assign and searching new customers.
- Deliver proactive account management to a portfolio of key national accounts.
- Plan and attend regular update meetings with accounts.
- Liaise with internal departments to ensure rate requests are followed up and required loadings are
-completed in timeframes acceptable to the client.
-Follow up for the customer installation and after sales services and any related issues,
-Develop weekly reports to the firm operation manager

sales account manager at eSmart Dimensions
  • Saudi Arabia - Dammam
  • February 2013 to July 2014

- Assign and searching new customers.
- Deliver proactive account management to a portfolio of key national accounts.
- Plan and attend regular update meetings with accounts.
- Liaise with internal departments to ensure rate requests are followed up and required loadings are completed in timeframes acceptable to the client.
-Follow up for the customer installation and after sales services and any related issues,
-Develop weekly reports to the firm operation manager.

Operation manager eastern area at eSmart Dimensions Co.
  • Saudi Arabia - Dammam
  • July 2013 to February 2014

- Coordinate the movement of installation in the eastern region.
- Receive the problems from clients and search a solution at nearest time.
- Receiving and sending shipments.
-Inventory devices.
- Scheduling installation for a big projects.
- Supervision of several projects, the most important:
Hafil project (The installation of more than 1, 300 bus through 14 days)
STC project.
Al-otaishan group.
Al-khorayef group.
Solaihem Alhagri for transportation.

Retail sales advisor at Alhadaf for trading
  • Saudi Arabia - Arar
  • June 2010 to July 2011

.Customer reception and technical assistance if required
.Stock review and sales registration for the outlet
Taking care of the goods display in the showroom and making sure that the catalogues and all products related manuals are existed

Education

Bachelor's degree, ادارة اعمال
  • at جامعة الدمام
  • December 2015

طالب حتى الآن

High school or equivalent, علمي
  • at ثانويه واحة المعرفه الاهلية
  • June 2011

Specialties & Skills

Marketing
Coordination
Customer Service
التسويق

Languages

English
Intermediate

Memberships

مؤسسة الهدف التجاريه
  • مندوب بالتجزئه
  • February 2011
شركة الابعاد الذكية
  • sales account manager
  • February 2013