esther mwende, Customer Service Supervisor

esther mwende

Customer Service Supervisor

African flight services

Location
Kenya - Nairobi
Education
Diploma, Cabin crew
Experience
13 years, 7 Months

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Work Experience

Total years of experience :13 years, 7 Months

Customer Service Supervisor at African flight services
  • Kenya
  • My current job since October 2010

supervised a charter flight red444 for one year both departure and arrival, meet and assist customer, clearing the documents, flight plan and catering.

Education

Diploma, Cabin crew
  • at Nairobi aviation collage
  • September 2010

hospitality,customer care,restaurant service,first aid.

Specialties & Skills

Customer Service
Customer Loyalty
Trade Sales
Customer Service Oriented
Customer Service Skills
Custome Service
customer relation
Customer service supervisor

Languages

English
Expert

Memberships

Parklands sports club
  • Mediator
  • February 2007

Training and Certifications

Dangerous goods (Certificate)
Date Attended:
March 2014
Valid Until:
January 9999

Hobbies

  • Networking
    Growth from a customer care agent to customer service agent to customer service supervisor