Reservation cum Telesales
Regent Palace Hotel
مجموع سنوات الخبرة :11 years, 3 أشهر
Answering inquiries from guests and travel agents concerning reservations. Receiving and responding to Emails and telephone calls. Creates and maintains reservation records-usually by date of arrival and alphabetical listing. Prepares letters of confirmation. Promptly processes any cancellations and modifications. Checking and balancing sales report.
Answers telephone calls, managing database, typing and word processing, arranging appointments and general administrative work.
Performing diverse responsibilities, handles customer complaints and issues, coordinating all billing functions.
Excellent
Graduate