Indoor Sales Representative
maliks
Total years of experience :11 years, 10 Months
Receiving customers phone calls,
complete outdoor salesmen orders
Keeping customers updated with our offers and new arrivals
Serving customers by selling products & meeting customer needs.
Servicing existing accounts, obtains orders, and establishes new accounts
Focusing on increasing sales percentage
Submits orders by referring to price lists and product literature.
Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans of the outdoor salesmen colleagues.
Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Recommends changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Maintains professional and technical knowledge by attending training exhibitions.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related results as needed.
training others for the job
Doing invoices
Check available stock
Update show room
checking available stock Update show room checking
Replied emails
Checks the returned parts for any damage
Data entry
Issuing policies
receiving customers phone calls
calling customers to remind them to renew the policy
handling claims
learned life, medical, car, marine and fire policies
learned come accounting issues
handled emails and faxes
trained employees on the new system
2008-2012 RAFIK HARIRI UNIVERSITY Mechref, Lebanon Senior in Business Marketing Expected, August 2012
2007-2008 Jeb Janine Public High School Jeb Janine, Lebanon Lebanese Baccalaureate in Humanities RELATED COURSES Research Marketing, Sales Management, Advertising, Consumer Behavior, Strategic Marketing, Event Marketing, Microeconomics, Macroeconomics, Business Arabic, Business communication skills, International business and Marketing, Leadership, Human Recourse Management, Quality Management.