Total Years of Experience: 2 Years, 5 Months
December 2022
To April 2023
Receptionist & Customer Service
at Cyrus Poly Clinic – Dubai
Location :
United Arab Emirates - Dubai
▪ Accurately input updated client's details and account information in the
database.
▪ Comparing inputted data with source documents.
▪ Compile, sort out and update information's
▪ Conduct patient interviews pre-registration, collecting and verifying
demographic and financial data.
▪ Schedule and coordinate patient appointments
database.
▪ Comparing inputted data with source documents.
▪ Compile, sort out and update information's
▪ Conduct patient interviews pre-registration, collecting and verifying
demographic and financial data.
▪ Schedule and coordinate patient appointments
July 2022
To November 2022
Receptionist
at Damas Clinic – Dubai
Location :
United Arab Emirates - Dubai
▪ Accurately input updated client's details and account information in the
database.
▪ Comparing inputted data with source documents.
▪ Compile, sort out and update information's
▪ Conduct patient interviews pre-registration, collecting and verifying
demographic and financial data.
▪ Answers phone and address queries accordingly.
▪ Schedule and coordinate patient appointments
database.
▪ Comparing inputted data with source documents.
▪ Compile, sort out and update information's
▪ Conduct patient interviews pre-registration, collecting and verifying
demographic and financial data.
▪ Answers phone and address queries accordingly.
▪ Schedule and coordinate patient appointments
January 2022
To June 2022
Sales & Marketing
at Be You Clinic
Location :
United Arab Emirates - Dubai
▪ contributing ideas to marketing campaigns
▪ Maintaining and increasing sales of products underresponsibility
▪ Achieving sales targets and objectives
▪ Establishing, maintaining and expanding company’s customer base
▪ Personally managing key customer accounts
▪ Managing the tender process in both private and governmentinstitutions
▪ Setting sales targets and market access plans for the division and individual
reps
▪ Hiring, training and coaching of salesreps
▪ Developing sales strategies at the division and product levels
▪ Monitoring team's performance and motivating them to reachtargets
▪ Compiling and analyzing sales figures and recommending
▪ Maintaining and increasing sales of products underresponsibility
▪ Achieving sales targets and objectives
▪ Establishing, maintaining and expanding company’s customer base
▪ Personally managing key customer accounts
▪ Managing the tender process in both private and governmentinstitutions
▪ Setting sales targets and market access plans for the division and individual
reps
▪ Hiring, training and coaching of salesreps
▪ Developing sales strategies at the division and product levels
▪ Monitoring team's performance and motivating them to reachtargets
▪ Compiling and analyzing sales figures and recommending
December 2020
To December 2021
Reception & Customer Service
at Dr. Rona Rabah Clinic – Dubai
Location :
United Arab Emirates - Dubai
▪ All responsibilities of reception
▪ Shares pertinent department and clinic information on a timely basiswith
reception staff.
▪ Holds department meetings as required to keep staff informed and
working together.
▪ Maintains patient confidentiality.
▪ Other duties as assigned.
▪ Setting goals for performance and deadlines in ways that comply with
company’s plans and vision
▪ Organizing workflow and ensuring that employees understand their duties
or delegated tasks
▪ Monitoring employee productivity and providing constructive feedback
and coaching
▪ Shares pertinent department and clinic information on a timely basiswith
reception staff.
▪ Holds department meetings as required to keep staff informed and
working together.
▪ Maintains patient confidentiality.
▪ Other duties as assigned.
▪ Setting goals for performance and deadlines in ways that comply with
company’s plans and vision
▪ Organizing workflow and ensuring that employees understand their duties
or delegated tasks
▪ Monitoring employee productivity and providing constructive feedback
and coaching
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