Cafe supervisor
Shabby chic
Total years of experience :15 years, 9 Months
• Manage day tonday operqtions of the café
• Train employees on drinks preparation
• Coordinate with suppliers and order supplies if needed (milk, take away cups and coffee
• Maintain daily, weekly and monthly revenues and expenses
• Add menu items based on seasonality and customer preferences
• Advise staff on best way to resolved issues( conduct shift breifings )
• Keep track of the records (monthly inventory, daily consumptions)
• Ensure café areas clean and tidy
• Norture friendly relationship with customers to increase loyalty and boost our reputation
• Monitor guest feedback through table visit and delivery platforms resolve any issues in terms of Quality, Service and Cleanliness
• Implementation of Cash handling policy (Deposit cash and Ensure cash change, and track records of Petty cash expenditures
• Responsible for adherence to implement food safety and sanitation standards.
• Manage all inventories of the restaurant keep track of wastage s, seek ways to decrease wastage s and cut operating expenses.
• Monitor customer experience through table visit and guests suggestions.
• Monitor guests feedback through delivery platforms and respond tactfully in all restaurant issues.
• Check food quality at all times.
• Ensure cleanliness in all areas of the shop.
• Manage schedule and ensure right staffing needed for the operations.
• Train staffs according to stations and monitor their performance through staff evaluation every three months.
• Implementation of Cash handling policy (Make sales Deposit, Prepare cash changes, keep record of petty cash expenditures).
• Monitor proper maintenance for all equipment's keep track of History cards
American Restaurant
Japanese restaurant
Chinese Restaurant
Dunkin' Donuts
Dunkin' Donuts
Chinese restaurant
RestoPub