QA domain test manager
ADIA
مجموع سنوات الخبرة :24 years, 6 أشهر
Program Test Manager, ADEC (Abu Dhabi Educational Council), February 2013 - Current
I am currently engaged in the Virtualization project to migrate ADEC IT services out of the organization existing HQ datacenter, into Strategic Data Centre and the Disaster Recovery Enablement. Managing a work stream to assist ADEC in designing and conducting required testing exercises to ensure that systems, applications and infrastructure implemented for DR meets defined service levels and that documented procedures are valid.
Key Responsibilities: * Managed and delivered project's test deliverable (Test strategy, Test estimate, Test planning, Test design, Test reporting, Team management) for all testing phases i.e. overall test strategy, detailed test plan, interface planning, test environment and data strategy, test tool strategy, defect management and for each planed quality gate. Provided to IT and business the test summary reports.
* Provided thought leadership and direction of the projects, test teams. Managed testing scope, provided end to end traceability, estimate, planned resources and schedule for the testing activities for all test phases and consequent releases.
* Perform Testing risk analysis to define a risk based testing approach
* Defined metrics and criteria for measuring quality of products and processes, collected and analyzed metrics data to ensure the compliance with defect management, test coverage, acceptance criteria, scheduled for the testing activities and all test phases for the business as usual releases as well as major business project initiatives
* Organized and managed the functional test process and infrastructure;
* Efficiently managed the development and maintenance of test scripts
* Assessed, prioritized and verified system updates and fixes.
* Facilitated UAT sign-off
Senior Test Manager, CREDIT SUISSE AG, Zurich, April 2011 - June 2012
Taking a leading role in the defining testing strategies to ensure the most effective and efficient testing Developed close working relationship with all relevant stakeholders. Successfully delivered a number of projects within Credit Suisse, Zurich investment banking (GWRS Global Watch Restricted Surveillance and DMS - Deal Management Systems) and corporate systems (Financial Risk and Legal and Compliance- OneOIS & Word Check)
Key Responsibilities: * Managed and delivered project's test deliverables (Test strategy, Test estimate, Test planning, Test design, Test reporting, Team management) for all testing phases i.e. overall test strategy, detailed test plan, interface planning, test environment and data strategy, test tool strategy, defect management and for each planed quality gate. Provided to IT and business the test summary reports.
* Provided thought leadership and direction of the projects, test teams. Managed testing scope, provided end to end traceability, estimate, planned resources and schedule for the testing activities for all test phases and sequent releases.
* Perform Testing risk analysis to define a risk based testing approach
* Defined metrics and criteria for measuring quality of products and processes, collected and analyzed metrics data to ensure the compliance with defect management, test coverage, acceptance criteria, scheduled for the testing activities and all test phases for the business as usual releases as well as major business project initiatives
* Organized and managed the functional test process and infrastructure;
* Efficiently managed the development and maintenance of test scripts
* Prepared test plans and scripts to test each software component and demonstrate the business condition under test and the expected results;
* Responsible for preparing the test environment and approving new Release into System test environment;
* Provided estimates and feedback to the project team for project scheduling and costing purposes;
Liaised with Developers and Business Analysts, to review defects and the peer review of any Test Scripts;
* Assessed, prioritized and verified system updates and fixes and engaging with the appropriate business contacts to support UAT activities, assisting with queries and recording issues.
* Facilitated UAT sign-off from each country's business organizational unit
Program Test Manager, National Australia Bank (NAB), March 2010 - December 2011
Project Details: Project NextGen; NextGen has delivered capability (processes, systems and distribution channels) by partnering with ORACLE and implementing FlexCube (Oracle Fusion Solution) and CRMoD products. Project NextGen will be delivered in multiple streams and releases.
My responsibilities were within the NextGen Channels (Online Banking, IVR, mobile banking and Security/Fraud and Brokers internal and external lending broker's streams. Reported to IT and Business Program Directors for Channels and Brokers lending.
Key Responsibilities: * Provided initial engagement point into Testing Services, assess project solution
* Provided input to release's Testing Scope Document (TSD) outlining a high level test approach based on the details contained in a Business Case for Channels;
* Provide leadership and guidance to business and technology stakeholders during early phases of the project;
* Delivering, forecasting testing cost estimate, schedule to ensure that projects are delivered within budget and liaised with Project Manager to ensure adequate budgets are allocated. Monitor the testing budget and report variances to the Projects Managers.
* Responsible for project documentation delivery, including input to programs Master Test Strategy.
* Overseeing that the testing process is implemented according to the risk-based testing strategy; involved in training on-site teams on Mercury Quality Centre usage during planning and execution phases.
* Managing requirements traceability matrix requirements coverage and validity for various project phases; Performed Testing risk analysis to define a risk based testing approach reporting to the management and on testing progress and user
* Liaising with Projects Managers to manage expectations for each of the testing stages within the projects. Agree gateway entry & exit criteria Day to Day management of the testing team (16 team members on shore) . Providing governance to the offshore team and consultancy to Channels contributing (transactional, lending, CRM, CCO and FRACA)
* Coordinating testing teams on shore and off shore and mentoring test team members on test planning and test execution. Providing active support to offshore development and testing team to ensure issues are resolved in a timely manner
* Recruitment and the Setup of on/offshore testing teams and test Managers/Test Leads
* Assigning test activities and managing testing team activities, including internal staff, vendors, suppliers and staff seconded from the Business.
* Monitoring and control the testing effort and records, track and review defects raised in Quality Centre. Assisting testing teams in the escalation & resolution of system test defects. Responsible for sign off on allocated test tasks
* Daily and weekly reporting of Test Execution results and test metrics. Taking an active role in governance meetings.
* MI Reporting to program on testing progress
National Australia Bank Program Test Manager Mar 2010 - Dec 2010
Westpac Bank Senior Test Manager May 2009 - Dec 2009
I have been engaged with Westpac testing services, part of a test management team, reporting to the Westpac testing services leader. I have been assigned to a number of projects within organizations: Trans- Tasman ATM Switching Base24 Project (Australia and New Zealand); ACI PRM Cards Fraud Detection Enhance Capability system; ATM Acquiring and Seertech E-Learning Management System projects to manage the test activities for each of the identified streams and projects to ensure that new and amended software functions as specified and intended by the Business Requirements. To determine the overall test approach, prepare test plans and estimates. Taking a leading role in the defining testing strategies to ensure the most effective and efficient testing is carried out, including the use of specialized testing tools. Developed close working relationship with all relevant stakeholders, IT and Release Coordinators
I was responsible for the planning and management of all test activities within the projects including:
Delivering, forecasting testing cost estimate, schedule to ensure that projects are delivered within budget and liaised with Project Manager to ensure adequate budgets are allocated. Monitor the testing budget and report variances to the Projects Managers.
Responsible for project documentation delivery including Master Test Strategy and Test Completion Reports.
Overseeing that the testing process is implemented according to the risk-based testing strategy; involved in training on-site teams on Mercury Quality Centre usage during planning and execution phases.
Managing requirements traceability matrix requirements coverage and validity for various project phases; reporting to the management and on testing progress and user
Liaising with Projects Managers to manage expectations for each of the testing stages within the projects. Agree gateway entry & exit criteria Day to Day management of the testing team.
Performance reviews/Appraisals, Training and development, etc.
Recruitment and the Setup of on/offshore testing teams and test managers
Assigning test activities and managing testing team activities, including internal staff, vendors, suppliers and staff seconded from the Business.
Coordinating testing teams on shore and off shore and mentoring test team members on test planning and test execution. Providing active support to offshore development and testing team to ensure issues are resolved in a timely manner
Monitoring and control the testing effort and records, track and review defects raised in Quality Centre. Assisting testing teams in the escalation & resolution of system test defects. Responsible for sign off on allocated test tasks
Daily and weekly reporting of Test Execution results and test metrics. Taking an active role in governance meetings.
MI Reporting to program on testing progress
Senior Test Manager, Lloyds Jun 2007 - Dec 2008
I was engaged in the credit card migration program from Equation to Vision PLUS transaction processing banking system implementation and integrating Bank’s surround and 3rd party systems, members of the test management team, reporting to Program Test Director.
Own and manage traceability matrix for various project’s phases; reporting to the program for testing progress and user requirements coverage and validity.
Create, referencing and manage extensive test data.
Oversee that the testing process is implemented according to the risk-based testing strategy; involved in training on-site teams on Mercury Quality Centre usage during planning and execution phases.
Liaising with Projects Managers to manage expectations for each of the testing stages within the projects. Agree gateway entry & exit criteria Day to Day management of the testing teams
Recruitment and the Setup of on/offshore testing teams and test Managers
Provided active support to offshore development and testing team to ensure issues are resolved in a timely manner.
Coordinated testing teams on shore and off shore and mentored test team members on test planning and test execution
Verify Testing Scope against requirements coverage, producing Test Plan, Test Scenarios and test cases.
Coordinated Defect Remediation and defect review.
Review and manage authorization scripts / test cases / scenarios.
MI Reporting to program on testing progress
GE Money Bank Test Manager- Test Consultant Jul 2005 - Jun 2007
GE Money Bank's mainframe, Vision PLUS transaction processing banking system implementation and credit card migration project. Responsible for the planning, preparation and execution of the end to end testing activities in relation to banking systems
Reported to Program Test Manager and Program Manager.
Responsible for managing verification that the newly implemented system meets Business Requirements; coordinating testing activities during the System, System Integration, UAT.
Liaising with Projects Managers to manage expectations for each of the testing stages within the projects. Agree gateway entry & exit criteria Day to Day management of the testing team (size of team and how many direct reports)
Performance reviews/Appraisals, Training and development, etc.
Recruitment and the Setup of on/offshore testing teams and test Managers
Updated requirements traceability matrix; managing test data master; performing conversion data verification; defects/incidents recording, reporting and remediation within various international teams and VISA.
Developed test plans and executing test cases based upon test and business requirements, and in accordance with approved strategies.
Defect management & software configuration management activities
VTS scripts and Visa certification, ISO8583, authorizations and settlement/clearance verification.
Advanced user- HP Mercury Quality Center 9.2
ABN Amro Bank (HK) Test Manager Jun 2004 - Jun 2005
Test Manager, ABN Amro Bank (HK), Jun 2004 - Jun 2005
ABN Amro (HK) business critical applications migration to XP; Part of Application team;. Reported to the Program Manager.
Managed applications testing and application deployment for each business unit. Inclusive of trading systems and trader’s macros. Ensured that the end user application localization configurations, applications settings, data, standard issue and end user approved hardware meets business requirements.
Coordinated testing for System, SIT and UAT effort in Hong Kong and Singapore,
Reported and reconcile defects with a various organizational bodies.
Provided to each corresponding business unit seamless applications and hardware replacement delivery. Facilitated UAT signs off from each business organizational unit
Developed and executed test plans and test cases based upon business requirements, strategies and scenarios.
Test Data and business/test analysis.
Test planning, scheduling and coordination via Test Director.
Traceability management.
Coles Myer Ltd Test Coordinator Oct 2003 - Jun 2004
Coles Myer worked for the client services MDE (Managed Desktop Environment) project upgrade to Windows XP, applications packaging and deploying to organizational business units.
Testing hardware, software and peripherals to ensure that deliverables are according to the Coles Myer Limited business requirements.
Ensured that a system meets Business requirements, coordinated system, SIT and UAT effort, assisting customer with formal acceptance and testing, recording, reporting and reconcile defects with a various organizational bodies.
Test Lead, Bank of Queensland (EDS, Brisbane, Australia), Jun 2003-Oct 2003
* Bank of Queensland credit card fraud detection system.
* Reported to the Project Test manager.
* Developed test plans and executed test cases based upon business requirements, testing strategies and scenarios.
* Test Data Analysis.
* Worked closely with a vendor and customer on software defects and issue resolution.
* Developer required documentation and reported the progress to the management and stakeholders.
Bank of Queensland Test Lead Feb 2003 - Oct 2003
Bank of Queensland credit card fraud detection system.
Reported to the Project Test manager.
Developed test plans and executed test cases based upon business requirements, testing strategies and scenarios.
Test Data Analysis.
Worked closely with a vendor and customer on software defects and issue resolution.
Developer required documentation and reported the progress to the management and stakeholders.
Queensland Rail (Brisbane, Australia), SOE6 Test Lead, Jan 2003 - Feb 2003
Part of the ISD SOE 6 Project Team which is an SOE 6 Upgrade Project for Windows XP.
Application Migration (via SMS and Wise) in the SOE 6 environment and deployment via advertising programs.
Tested SOE 6 on a variety of hardware platforms.
Compatibility and sociability testing of hardware, software and peripherals to ensure compliance with the QR SOE.
SOE6 Test Lead, Queensland Rail (Brisbane, Australia), Jan 2003 - Feb 2003
* Part of the ISD SOE 6 Project Team which is an SOE 6 Upgrade Project for Windows XP.
* Application Migration (via SMS and Wise) in the SOE 6 environment and deployment via advertising programs.
* Tested SOE 6 on a variety of hardware platforms.
* Compatibility and sociability testing of hardware, software and peripherals to ensure compliance with the QR SOE.
Australia and New Zealand Banking Group Ltd, (ANZ) Test Analyst, Jun 2000 - Oct 2002
Manual and Automated testing.
Solid knowledge of the testing tools Test Director, Win Runner and Load Runner.
Extensive experience in testing roles at ANZ Banking Group Limited, Windows2000 projects, responsible for planning and executing the following: System testing, end-to-end testing, Load and Performance testing, regression testing, application testing, UAT and hardware certification, and reporting thereon for ANZ.
Involved in a number of major projects within the organization (Security, Global Servers and Desktop Services; Sales and Service Platform, Telling, etc.)
Reported to the Test Manager. Development Testing Plan Documentation. Designing Test cases, developing Test conditions according to ANZ in-house methodology requirements.
Problem Determination and analysis.
Test Data Analysis Liaising with software development and user teams on testing issues.
Developed relevant documentation and progress reporting to management.
Prepared Software error reports Responsible for Test Lab Training and documents Administration.
TPC - Horizon Information Systems, Business System Analyst Jan 2000 - Jun 2000
Accounting Financial Software
Responsible for the definition of the Business requirements documentation according to User specifications.
Monitored execution of test cases/business scenarios for Business testing.
Provided test data analysis for applications under test.
Responsible for establishment and delivery of software products, liaison with companies and regulatory government bodies.
Ansett Australia Holdings Ltd (Airline Test Analyst Jun 1999 - Jan 2000
Reported to the Application Testing Manager.
Developed Testing Plan Documentation
Designed Test cases, developing Test conditions according to Ansett’s in-house methodology requirements
Problem Determination and analysis.
Test Data Analysis.
Landmark Investments Pty Ltd, Accounts Manager Aug 1998 - Jun 1999
Investment Company.
Worked with mortgage originators, financial analysis, accountants and clients.
Develop financial plans and financial projection for the clients, monitoring client’s expenditure, investments and superannuation.
KBA Solagran International, Melbourne Business Analyst, Product Development Manager Mar 1993 - Aug 1998
Responsible for the successful development and support of integrated business processes and IS application solutions, including the continuous improvement of processes and systems, based on the use of client software functionality
Product Development Manager, KBA Solagran International, Mar 1993 - Aug 1998
Responsible for the product development and liaise with a various government regulatory bodies, Scientific Research team in the area of interpreting scientific data.
B. Eng., Automated Data processing and Management Systems