Eurica Correia, Supervisor-Payables

Eurica Correia

Supervisor-Payables

Neuron LLC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat,
Expérience
17 years, 5 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :17 years, 5 Mois

Supervisor-Payables à Neuron LLC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis avril 2009

Neuron is a TPA (Third Party Administrator) for Medicall insurance companies and Self-insured groups. We at Neuron deal with high volumns and high profile clientele including leading insurance companies, Govt. of Dubai and Freezone companies.
Currently working under the umbrella of the finance Director i supervise a team of 5 executives managing all tasks for converting processed claims to payments. The below pointers will sum up description of work under my supervision.

Insurance
 Coordinate with over 20 clients and its providers (hospitals)
 Assist insured/self-insured groups resolving issues pertaining to invoices/credit notes
 Resolve provider queries on partial payments/short payments and rejections
 Verbal/email communication to providers regarding payments
 Internal coordination within departments ensuring data transmission on regular basis
 Ensure all receivables are on timely basis and payments processed
 Invoice clients for reimbursements and fees

Accounts
 Receive and process all invoices, expense forms and requests for payment.
 Verify calculations and input codes in to the Accounts system in an accurate manner.
 Daily reconcile accounts issued to client and monthly reconcile reimbursement/providers in order to process smooth transactions of payments.
 Monitor Funds received from clients in order to pay off providers in a timely and accurate manner.
 Prepare aging to check status of Payable and Receivables.
 Respond to all provider inquiries
 Reconcile statements, research and correct discrepancies
 Assist in month end closing
 Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
 Verify Payments online and release of funds
 Converting of processed claims to payments
 Currently handling a team of 4 supervising all areas covered under payables and receivables

Customer Service Office/Sales Support Officer à Tamweel PJSC
  • Émirats Arabes Unis - Dubaï
  • avril 2007 à février 2009

Tamweel A Sharia Compliant home finance house providing financial services. Worked as a part of a team of 15 and work resposisbilities included below
 Ensure timely & proactive service delivery with customer
 Making CRM entries and presenting targeted offers on inbound telemarketing calls
 Generate qualified leads and forward to respective sales person
 Resolve queries and retain customers
 Process customer cheques, maintain filing and invoices
 Ensure knowledge towards each developer transfers transaction (Emaar - Nakheel ...)
 Provision of outstanding service & knowledge to customers.
 Zero complaints on misrepresenting company products
 Ensure compliance with all regulatory authorities regarding all relationships, product developments and agreements
 Timely completion & accuracy of all documentation, approvals and processes

Call Centre Representative à Group of Companies
  • Inde
  • décembre 2005 à avril 2006

Job Responsibilities include
 Cross-sell/up-sell callers to boost revenues
 Call customers and prospects to sell products and services
 Work as an individual or part of a team to achieve set targets
 Customer Service & Public Relation
 Follow-up sales calls
 To assist clients with their reservation and bookings

Éducation

Baccalauréat,
  • à Shree Damodar College of Commerce & Economics
  • mars 2005

Currently enrolled with Indira Gandhi National Open University (IGNOU) persuing a MCOM degree.

Specialties & Skills

Leadership Capabilities
Supervising
Accounts Payable
Sales Support
Customer Service
Proficient with Advanced Excel

Langues

Anglais
Expert
Hindi
Expert
Urdu
Moyen

Formation et Diplômes

Influence & Leadership skills (Formation)
Institut de formation:
In-House training at Neuron LLC
Date de la formation:
November 2013
Customer Service & Telephone skills (Formation)
Institut de formation:
MEIRC TRAINING & CONSULTING
Date de la formation:
June 2007

Loisirs

  • Love reading,adventure trips,long drives and cooking
    Awarded the “Tiger of the Month” twice for outstanding performance (Tamweel PJSC - September 2007 / June 2008) Awarded “Employee of the Month” (Neuron LLC - January 2012)