Evelyn Eru, Head, Corporate Communications

Evelyn Eru

Head, Corporate Communications

Exact Petroleum Group Limited

Lieu
Nigeria
Éducation
Master, Mass Communication
Expérience
17 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :17 years, 8 Mois

Head, Corporate Communications à Exact Petroleum Group Limited
  • Nigeria
  • Je travaille ici depuis mars 2014

- Create marketing and promotional materials, both print and electronic.
- Work with advertisers for timely and useable ad submissions,
- Copyedit, proofread, and revise communications
- Design and launch e-marketing campaigns
- Recommend, implement, supervise and maintain website design.
- Work with manager and business units to determine event sponsorships, budget and manage expenses.
- Promote products and services through public relations initiatives.
- Develop marketing communications campaigns
- Create and deliver press releases, media relations content, social media content
- Identify, develop and execute communications strategy for key media contacts and customer references.
- Prepare briefing materials for marketing communications
- Coordinate scheduling and logistics for haulage of petroleum products
- Coordinate conferences, trade shows, and press interviews.
- Manage information
- Prepare agendas and conduct research

Analyst High Value Events and Sponsorships à Emerging Markets Telecommunication Services (EMTS) Etisalat Nigeria
  • Nigeria
  • juillet 2013 à février 2014

- Implementation and activation of strategic sponsorships and partnerships targeted at the High Value Segment such as Lagos Jazz Series, Lagos Photo Festival, Elite Model Look Nigeria, MUSON festival, Saro the Musical, COPA Lagos, Market Access, Fifth Chukker Polo Competition.
- Development and launch of brand owned platforms such as Etisalat Cloud 9, Etisalat Prize for Literature: First Pan-African prize for debut fiction writers
- Development of creative branding collateral for each partnership/sponsored platform such as Press Ads, Venue branding collateral.
- Development of event briefs for all units (PR, Marketing Communications, Media and Event management agencies)
- End to End management of all High Value projects worth 300m per annum
- Supervision of all units to ensure deadlines are met
- Detailed management of all planning activities for each platform from event planning, publicity, media planning.
- People and cross functional management across all internal teams, external partners and vendors
- Prepare contract request and contact reports
- Press conferences and Press releases
- Prepare event hype scripts (Radio and Television)
- Social media engagement
- Prepare web and portal content for events

Customer Service Executive à Emerging Markets Telecommunication Services (EMTS) Etisalat Nigeria
  • Nigeria
  • octobre 2010 à juillet 2013

- Point of contact for customers with queries, complaints, feedbacks, requests etc.
- Ensuring timely and professional responses to all complaints, requests and queries received.
- Proper recording and scrutiny of the complaints received.
- Maintain and develop external party relationships
- Efficient dealing of complaints to completion and enabling satisfaction of customer.
- Tele-marketing of products and services
- Rendering useful administrative support to other members of the customer care team
- Act as DOA and manage the team to achieve set objectives
- Train the team on learning gap (products and services)

Marketing and Admin Manager à Exact Petroleum Co. Limited
  • Nigeria
  • août 2007 à septembre 2010

Manage and supervise the marketing department
- Procurement of contracts and company registration
- Supervision of products delivery to NNPC Mega stations and Texaco stations
- Marketing of Company’s Product, Goods and Services
- Meeting with Clients within and outside the country
- Writing/review of Proposals received
- Invoices and claims
- Travel and protocol (Visas, hotel bookings)
- Organising meetings with partners locally and internationally
- Carrying out additional duties as directed.

Administrative Assistant à Nigerian National Petroleum Corporation (NNPC)
  • Nigeria
  • septembre 2006 à août 2007

Dispatch of letters/mails and other correspondence
- Writing/review of Proposals
- Receiving and Supervision of Mails
- Invoices and claims
- Writing of Memorandum
- Filing letters, invoice and other records as directed.
- Ordering refreshments and Organizing meeting space as directed
- Carrying out additional duties as directed.

Éducation

Master, Mass Communication
  • à University of Lagos
  • novembre 2012

Msc. Mass Communication, Involves; Public Relations, Media Relations, Crisis Management, Community Relations, Corporate Social Responsibility, Advertising, Marketing, Broadcasting, and Journalism.

Baccalauréat, Mass Communications
  • à Delta State University
  • novembre 2005

B.A in Mass Communications, Involves; Public Relations, Media Relations, Crisis Management, Advertising, Marketing, Broadcasting, and Journalism

Specialties & Skills

Social Media
Customer Service
Project Management
Marketing
Negotiation
Data input and Management
Microsoft Office
Microsoft Project
Strategic brand management and development
Event management and project execution.
Market Research

Langues

Anglais
Expert

Adhésions

Nigerian Institute of Public Relations
  • Associate
  • February 2009

Formation et Diplômes

International Computer Driving license (Formation)
Institut de formation:
Broad Spectrom
Date de la formation:
October 2007
Durée:
144 heures
Certified Associate in Project Management Methodologies and Processes (CAPM) (Formation)
Institut de formation:
BOSS South Africa
Date de la formation:
September 2009
Durée:
60 heures
Competency Training in Effective Customer Service (Formation)
Institut de formation:
i-Skill
Date de la formation:
December 2012
Durée:
21 heures

Loisirs

  • Reading, Traveling, Listening to Music and Dancing. I am a Positive thinker and creative