Sales Analyst
Hewlett Packard
Total years of experience :16 years, 4 Months
Enterprise Business Operations Department
Final authority for the Middle East and Saudi region responsible for changes in CRM for HP accounts and opportunities.
Achievements:
Sales Force deployment lead for Middle East and Saudi Arabia regions
Launched and maintained new reporting tools used by HP top management (opportunity pipeline, sales assignment and others)
Trusted consultant and subject matter expert on HP Sales Processes and HP CRM tools
Responsibilities:
Business consultancy and complete operational support for sales employees
Providing ad-hoc revenue, margin and shipment reports for sales managers to analyze achievements, track shipments and highlight risk areas for business
Final approval for the Middle East and Saudi region for all changes in CRM for HP accounts and opportunities
Preparation of half-year and fiscal-year cycles: total addressable market, quota and accounts planning, sales assignment
Review CRM opportunities pipeline from all business units, maintaining a qualitative Siebel database for accurate Sales forecast to top management
Forecast tool, Siebel CRM, Boss, Yotta, Eclipse training for account managers and end-users, coordination and escalation of issues towards central CRM operation of HP
Administration of pan HP reporting portal: maintenance and support of all tools related to accounts, shipment and sales assignment
Customer hierarchy changes and updates in main HP Siebel CRM, maintenance of HP sales forecast tool
Enterprise Business Operations Department
Analyze achievements, track shipments and highlight risk areas for sales managers via custom reports.
Achievements:
Solely coordinated the sales support for russian government tender worth $100 000+
Achieved 40% reduction of average time spent on the main operation duties for business operation department by providing a thorough training on new CRM tools and workflows
Responsibilities:
Business processes consultancy for Enterprise Business Operations Department
Quality control of accounts and opportunities data in CRM systems (Siebel, Eclipse, Sandy, local excel databases)
Fulfilling key sales support operations during close&won phases for sales opportunities
Preparation of proposals for opportunities
Shipment orders tracking
Preparation of accounts reports for HP Russia top management
Preparation of sales compensation information
Organizing trainings and workshops for sales operations team of 21 employees
Achievements:
Participation in the conference «Radiation stability of electronics systems 2009»
Publication of several research papers in leading industry magazines
Responsibilities:
Designing and developing technical documents workflow system based on MySQL database with PHP web-interface
Analysis and preparation of scientific materials for radiation resistance conferences
Working in a student startup developing sophisticated wireless microelectronic devices
Writing the research papers for microchips radiation resistance
Providing comparative analysis of radiation stability characteristics using different scientific sources
Achievements: Team lead of the scientific group of 6 students Domestic and abroad academic trips Participation in scientific conferences as a speaker Scientific publications: «Flexible solar panels», journal of «Nano and Microsystem Technique» (№12, 2010) «Solid-State solar panels», journal of «Nano and Microsystem Technique» (№12, 2010) «The overview of radiation stability of electronics systems», collection of works related to radiation effects on electronics systems, (November 2008).