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Eyad Fadda, Assistant Operation Manager

Eyad Fadda

Assistant Operation Manager·Arab Bank plc.

Jordan

Bachelor's degree, Accounting

Work experience

Total years of experience: 17 years, 10 months

Assistant Operation Manager

September 2014 - July 2025

Arab Bank plc.

Amman, Jordan

September 2014 - July 2025

Qualifications and responsibilities:
• Opening and closing cashier branch automation.
• Opening and closing branch cash.
• Handling branch controlling reports.
• Supervising teller teams and assigning tasks to other employees.
• Maintaining cash drawers, investigating discrepancies, training junior tellers, providing access to vaults, maintaining ATM machines, reporting to bank officials, and motivating other tellers.
• Authorizing and executing wire money and IBAN transfers internationally and locally.
• Handling branch closing reports.
• Signature B authorization.
Company industry:
Banking
Job role:
Banking

head customer srvice officer

October 2007 - August 2014

arab bank plc

Amman, Jordan

October 2007 - August 2014

Qualifications and responsibilities:
• Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments and selling bank cheques.
• Accurately maintained records of each transaction an ensured all documentation and paperwork was in place and within compliance.
• Assisted clients with various questions and concerns related to their accounts and bank products.
• Processing wire money and IBAN transfers internationally and locally.
• Maintaining automated teller machines (ATMS).
• Processing electronic clearing cheques.
• Handling teller stations cash.
Company industry:
Banking
Job role:
Banking

Education

The University of Jordan

June 2007

June 2007

Bachelor's degree, Accounting

Jordan

* Bachelor Degree in Accounting from The University of Jordan class of 2007. * JCPA course- Talal Abu Ghazaleh Group.

Manhal School Amman

July 2002

July 2002

High school or equivalent, General Secondary Examination Al

Jordan

* High school: - General Secondary Examination Al - Manhal School Amman.

Skills

Controlling
Expert
Controlling
Expert
Compliance
Expert
Compliance
Expert
operations
Expert
operations
Expert
Cash Management
Expert
Cash Management
Expert
Customer Service
Expert
Customer Service
Expert
ASCP
ASCP
BANKING
Expert
BANKING
Expert
EXCEL
Expert
EXCEL
Expert
MS OFFICE
Expert
MS OFFICE
Expert
MULTITASKING
MULTITASKING
POWERPOINT
POWERPOINT
RETAIL
Expert
RETAIL
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
trading
Expert
trading
Expert
customer support
Expert
customer support
Expert
currency exchange
Expert
currency exchange
Expert
forex
Expert
forex
Expert
Timeliness
Expert
Timeliness
Expert
Administrative
Expert
Administrative
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Supervising
Expert
Supervising
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Accounting
Intermediate
Accounting
Intermediate
Marketing
Beginner
Marketing
Beginner
banking operations
Expert
banking operations
Expert
Business Development
Intermediate
Business Development
Intermediate
Call Center
Intermediate
Call Center
Intermediate
Data Entry
Expert
Data Entry
Expert
Sales
Beginner
Sales
Beginner
Microsoft Excel
Expert
Microsoft Excel
Expert
Operation
Expert
Operation
Expert
operations
Expert
operations
Expert
Project Management
Beginner
Project Management
Beginner
Call
Expert
Call
Expert
ACCESS
Intermediate
ACCESS
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
Client Service
Expert
Client Service
Expert
Team Management
Expert
Team Management
Expert
Controlling
Expert
Controlling
Expert
Compliance
Expert
Compliance
Expert
Cash Management
Expert
Cash Management
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
PMP
Mar 2025
Show credentials
Training
Arab bank private banking department (AUM's) assets under management calculations
البنك العربي
Jul 2007

Hobbies

  • trading currencies
  • traveling
  • TENNIS , SWIMMING