Commercial Director
AMA Logistics
مجموع سنوات الخبرة :24 years, 10 أشهر
• Formed the Commercial Department, Segmentations and Re Target Audience.
• Launched New Services on board.
• Developed Unique Computer based Management System, best in Industry.
• Managed Especial Cargo Services and Sea Freight Projects.
• Established the business from scratch, as task has been assigned to me after proven track record of achievements as well as trust built and enhanced.
• 70+ people reporting to me on different managerial levels and departments.
• Hired, Trained and developed people and seniors and provided required orientation.
• P&L, Finanacial Maagement and Money Collection.
• Responsible for regional development of GCC and NA.
• Established Strong Networks with different Companies and Individuals, regionally and locally.
• High Skill on C Level. Wide network of Senior Executives.
• Led GCC Market Penetration and extended our Business in Oman;
• Increased market Penetration and generated revenue of 2M USD.
• Set Business Plans and Marketing Plans reaching company goals.
• Overseas Supervisory Missions, Kuwait, Egypt and Libya.
• Started a network of connections to ease and facilitate business expansions.
• Worked on getting new Technology of BPM to Oman and other Gulf areas.
• Opened several investment opportunities, with third parties as per my personal connections.
• Outsourcing and third party hands on experience.
• Continuously Managed, Developed and Motivated People to achieve.
• Responsibilities included but were not limited to overall Supervisory Missions of Kuwait, Libya, and Egypt & GCC.
• Managed 70 People on several levels and departments, within 4 Branches in addition to Oman startup.
• 40% Increase in Collection of Due Volumes.
• Tripled the Revenue Generation to become 3M KD Per Annum.
• Direct responsibility for Sales Target Achievements.
• Project Manager of a new system SQL Server, turned office into fully automated.
• Traveling abroad as business requires and studying different business opportunities.
• Stream lined existing structure to increase productivity in areas of Monthly Installments, Customer Service and Transition Customers to full self independent.
• Preparation of reports to Top Management, presented recommendations for changes and/or improvements, monetary control and adherence to budget.
• Instigated and Trained existing staff in areas of; Timing and Time Management,
• Restructured Customer service Department using re-engineering.
• Trained all staff on Monthly reports and how to be generated.
• Business As Usual, Meetings, Representing company and follow ups.
• Managed conflict between Different Departments.
• Strong Knowledge of Healthcare Industry, where it is rich of IT Solutions.
• Responsibilities included but were not limited to operations management and Business Development of current portfolio while launching and studying new Product launches besides Yearly Business Plan by Product and by client, Data Validation process, Network Building and Budget Achievement.
• Attended and effectively Participated in all Annual and Quarterly Budget Meetings, traveling abroad as business requirements and attending all workshops and trainings regionally and locally.
• Achieved Target set 102% average through 4 Years.
• Managed Country Sales Budget of 3M USD, repeated annually
• Arranging regular training for all users of our data view.
• Responsible for trouble shooting and handling objections.
• Ensuring dependency of our clients on our services and products.
• Added new options to existing programs according to client needs.
• Revising Check List before final approval for Production.
• Participating effectively in Medical Index Production \[ Data Collection, Timing and Scheduling, Coding, Packing and Sending to Spain \]
• Started the idea of Client Open Day where we used to visit our clients and present all portfolio even non subscribed ones.
• Making annual Validation for Actual Vs Reported Data from IMS Health.
• Country Sales Budget achievements, percentage for 4 years: 103, 98.7, 101 and 105 for last year.
• Launching New Services as Business Needs.
• Leading and motivating my Team to reach set targets.
• Maintaining strong business relations with Key Customers.
• Launched two new Simulation based Training Courses, Preparing, Booking, Prospecting and all related logistics.8.
• Responsible for developing Corporate Accounts Locally and Regionally through regional coordination with my colleagues in order to bring more profitable business and generate new revenue streams.
• Joined as Sales Executive and promoted eventually reaching Corporate Accounts Manager-Egypt where my responsibilities increased as became Deputy Sales and Marketing Manager.
• Development of Existing Key Accounts of the company within Egypt as well as widening the platform of Key Accounts on both regional and local level.
• Worked with the Field Sales team members in delivering the desired satisfaction levels to the key Accounts
• Worked in coordination with the Corporate Accounts Managers Internationally to bring and maintain new business.
• Assisted the National Sales and Marketing Manager in: Territory Management, Training the newly appointed sales team members and Evaluation through feedback and accompanied visits.
• Provided Orientation on TNT for newly joined people.
• Suggested a counter attack for our main competitor using their own strategy hitting wider market segments, which brought Revenue quality.
• Applied a Price Restructuring Program for bringing profitable business.
• Assisted in launching new products by providing feedback data.
• Joined as Sales Rep and after 4 Months of showing outstanding results, promoted to become Team-Leader within newly established branch and after 6 Months became Branch Manager and won best branch amongst 4 branches twice.