Director of Human Resources & Organizational Development
Laceco
Total years of experience :24 years, 4 Months
Laceco opened its doors in Beirut as a multi-disciplinary architectural and consultancy firm in 1988. It soon cemented its position as one of Lebanon’s most prominent architectural and engineering names through its design of some of the country’s major projects. Today, Laceco has offices in Beirut, Dubai, Sharjah, KSA, Amman, Muscat, Cairo and Baghdad with a team of over 300 professionals and is supported by a wide network of specialized consultants. From the urban planning of entire city centers and districts, to the design of landmark architectural projects to large-scale environmental and infrastructure projects, Laceco is continuously growing in an ever-challenging social, cultural and economic context.
Laceco website: https://www.laceco.me
Key Highlights:
• Spearheaded human resource transformation project as part of 8 months consulting agreement supporting the following modules / initiatives: a) Setting an Operating Model, developing Organization Structure and 100 JDs. b) Conducting Job Evaluation, developing Grading Structure. c) Setting compensation and benefits structure. d) Developing annual incentive and merit increase scheme. e) Developing Performance Management Plan along with Corporate & Departmental KPIs f) Developing Behavioral Competency Dictionary • Lead the implementation of all strategic initiatives related to the transformation project
• Lead the development of yearly HR and administration budget for all operating countries.
• Lead several development initiatives as per of organizational development for several functions / departments
Responsibilities:
• Reporting directly to the CEO and accountable for the performance of the HR function and the departments within it, as well as providing strategic counsel on all people matters.
• Involved in end to end management of human resources and administrative initiatives in the region encompassing HR & administrative, organizational development, strategic and operational aspects across respective countries in compliance to organizational policies and procedures.
• Support to the CEO & other department heads in defining & implementing organizational business plans to enhance financial and operational performance. Manage support service operations in compliance to support services policy and procedure framework across countries for enhancing effectiveness and internal controls.
• Developed country annual recruitment plan in collaboration with all departments and functions.
• Ensured all HR documentation is managed and stored securely and in accordance with local requirements
• Managed and administered employee benefit, reward and recognition programs and staff events.
Pace is an architecture, engineering, design and planning practice founded in Kuwait City in 1968. Today, as one of the most trusted names in the region. Pace employs over 900 professionals involved in a variety of supporting disciplines that include architects, engineers, planners, transport engineers, landscape architects, interior designers and quantity surveyors.
Pace website: https://www.pace-me.com
Key Highlights:
• Developed and implemented a human resource development program in collaboration with the CEO and the Executive Team.
• Played key role in setting up HR schemes / modules: Performance Management, Compensation & Benefits, Policies & Procedures, Merit & Bonus, Training & Career Development, Mentoring & Coaching, Employee Relations and Talent Acquisition.
• Played a key role in setting up new regional offices. Leading all pre-opening and operational activities for new regional offices in KSA and Bahrain.
• Actively involved in planning & implementing mega construction projects
• Developed & implemented corporate & departmental KPIs with a clear Performance Management and Control System. Participated in the strategy development initiative (lead by PWC).
• Conducted due diligence and change management process for the organization at early stage of full acquisition (Full transformation process).
• Spearheaded Operating Module and Organization Structure Development Project. Worked on talent management & capability building through a focus on succession and leadership/employee development.
• Successfully leading the growth of the company from 350 employee to 900 employees across all regional offices.
• Successfully lead the preparation and maintenance of such reports as are necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment
• Successfully lead the development of yearly HR and administration budget for all operating countries.
Responsibilities:
• Involved in end to end management of human resources and administrative initiatives in the region encompassing HR & administrative, strategic and operational aspects across respective countries in compliance to organizational policies and procedures.
• Render support to the CEO & other department heads in defining & implementing organizational business plans to enhance financial and operational performance.
• Manage support service operations in compliance to support services policy and procedure framework across countries for enhancing effectiveness and internal controls.
• Set up & ensure compliance to HR processes across countries of operations to align with local labor law and regulations. Manage HR initiatives with government organizations / ministries related to Government Administration & Social Security.
• Develop & align manpower plans and initiatives for all countries on corporate and country level operations. Actively involved in the development of budgets for new construction and design projects in the pre-design stages.
• Develop and organize training & career development, mentoring & coaching and succession planning initiatives to accomplish organizational capabilities.
• Establish and maintain a leadership training program for existing HODs & HOSs and aspiring leaders.
• Manage administrative processes such as facility maintenance, mails, governmental relations etc. Interact with key support services external stakeholders (government ministries, recruitment companies, vendors / suppliers).
• Develop Performance Management Process through KPIs and Competency Framework, setting up Annual Incentive Scheme and Annual Merit Scheme Process.
Key Highlights:
• Successfully managed major projects like Kuwait Ministry of Finance - Return on investment methodology, Diet Care Company - Job evaluation, grading, compensation and benefits and performance management, Al Aamal Group - Job analysis and job description, Al Mostaquella Group / subsidiary of Al Ahli Bank - Organization structure development and job profiles, Kuwait International Bank - HR diagnostic project, Kuwait International Fair - Performance management and board incentive remuneration scheme, KPC (K-Group) - Competency frame work assessment and development and Manpower Planning, KFH - Employee engagement survey and reports and NOC - National Offset Company - Organization structure development and corporate and departmental KPIs development.
• Lead the registrations and qualifications for EY with governmental entities
Responsibilities:
• Involved in end to end management of human resources transformation projects / modules for business clients across different industries as well as HR advisory training modules for EY consultants.
• Focused on implementing initiatives related to defining Business Strategy and Service Delivery in coordination with client project executives.
• Developed and Lead the ROI Workshops for the ministry of finance in Kuwait.
• Defined & implemented competency frame work, training and career development and performance management schemes and new hire procedures initiative
• Developed Performance Management Schemes and implemented major project-related Human Resources processes in compliance to client contractual parameters.
• Set Employee Relations & HR Policy and functioned as escalation point for resolving for personnel.
Key Highlights:
• Successfully managed projects like pre-opening plans and initiatives for TSC Signature Lebanon, TSC new store in Bahrain and TSC stores in Jordan and Oman.
• Drive the corporate strategy and align the development of people with the business goals of the organization
• Successfully managed training & implementation program for the HR Strategy done by Booz Allen across different operating countries and corporate & county level.
• Collaborate with the Corporate Human Resource Director to propose and implement benefits strategies to support retention and attraction of valuable employees.
• Successfully lead the development of yearly HR and administration budget for all operating countries.
Responsibilities:
• Managed corporate training and career developments initiatives, countries' training and development budgets in the region and ensured launch of multiple branches in different countries.
• Defined & implemented effective succession plan and career path over all the operating countries, competency framework as core for HR processes.
• Liaised with Corporate Recruitment for implementing implementation of competency based recruitment approach. Set up training Manuals and Workshops for enhancing output of the HR Strategy Project.
• Built mentoring programs to all country operations, HR Policies & procedures for all countries, HR assessment center activities for all operations across the entire organization.
• Worked on new corporate strategy and transformational vision in human resources as well as shifting the department from administration role to strategic role in the Sultan Center Group.
• Coordinated activities related to development & execution of effective training programs, new store opening training programs, management training programs and induction programs.
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