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Fadhil Afundee, Fault Management System Technical Lead

Fadhil Afundee

Fault Management System Technical Lead

Saudi Telecom Company (STC)

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Engineering
Experience
22 years, 2 Months

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Work Experience

Total years of experience :22 years, 2 Months

Fault Management System Technical Lead at Saudi Telecom Company (STC)
  • Saudi Arabia - Riyadh
  • My current job since January 2013

•Managing the development & planning of Umbrella fault management system “IBM Netcool” which has a great impact on network faults monitoring, alarms correlation & automation and service availability.

•Technical assessment for different vendors for new offers & technologies and critical & major systems problems.

•Owning & dealing with large budget (OPEX & CAPEX) in terms of RFPs preparation and RFPs responses evaluation

•Develop and lead the Service automation activities within the agreed budget CAPEX/OPEX.

•Vendor management (SBM, IBM, Huawei, MIS).

•Working closely with the procurement team to achieve best deals for new systems that will achieve the target level.

•Participate with higher Management in setting the strategy of department & teams.

•Develop/propose improvements to the business processes inside the Service Management and with concerned stakeholders to enhance internal/external customer experience and to guarantee smooth automation for the process

Senior Software Engineer at Saudi Telecom Company
  • Saudi Arabia - Riyadh
  • November 2009 to December 2012

*Requirement Gathering, Analyzing, Implementing Network Fault Management Solution.
*Back Line support for Fault Management system.
*RFP Preparation, Evaluating Responses.
*Technical Advisory

Senior Software Engineer at Waseel Application Service Provider
  • Saudi Arabia - Riyadh
  • June 2007 to October 2009

Analyzing business requirements, Analyzing suitable technology,
Developing Web applications,

System Engineer- Java Developer at Arabian Advanced System (Naseej)
  • Saudi Arabia - Riyadh
  • August 2005 to June 2007

-Developing Java Web Application,
-Customize the ready made application.
-Customer Care.
-Technical Support.
-Writing & Reviewing documentations and manuals for local development applications

System Engineer at Al-Moammar Information System (MIS)
  • Saudi Arabia - Riyadh
  • August 2004 to August 2005

-Developing Remedy Applications, Customize Remedy ITIL modules.
-Gathering Requirement from customers, Analyzing and Implementing the System.
-Customer Technical Support.
-Acting as Project Manager for two projects, one was RTTS project for Saudi Telecoms Company, second was RWA-HelpDesk for Riyadh Water Authority

Teaching Assistant at Arab Academy for Science & Technology
  • Egypt
  • March 2003 to July 2004

Prepare & do the workshops of the subject for students, Prepare exams, and Academic Guidance for students

Secretary at Interior Pilgrims Authority
  • Saudi Arabia - Mecca
  • January 1998 to December 1998

Answer calls, prepare meetings, schedule and follow up appointments for my boss, arrange flights. host special guests.

Education

Bachelor's degree, Computer Engineering
  • at Arab Academy for Sceince & Technology and Maritime Transport
  • March 2003

-Bachelor of Computer Engineering (Excellent with Honor) 3.66 of 4.00. -Full scholarship for the last 2 years.

Diploma, Industrial Electronics
  • at College Of Technology
  • January 1997

Diploma degree (Excellent with Honor) 4.32 of 5.00

High school or equivalent, Math/Physics
  • at King Abdulaziz High school
  • April 1992

Excellent with Honor 94%

Specialties & Skills

Fault Management
+Endorse 0
Netcool
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Oracle
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Web Applications
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J2EE
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Database Administration : Oracle, SQL Server
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C++, Borland C++ Builder,
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Assembly language
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Visual Basic, C#
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PL/SQL, Oracle Forms&Reports
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J2ME(MIDP)
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HTML, CSS, XML, XSL&XSLT,
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Web Technologies (Web Services, AJAX)
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Remedy Action Request System from BMC, Remedy ITIL suite
+Endorse 0
Web Application (Servlet, JSP)
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Oracle (JDeveloper, ADF)
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J2EE Technologies ( JSF,Spring,JDO, Hibernate)
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IBM Tivoli Omnibus Suite
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Extract, Transform, Load (ETL)
+Endorse 0
ITIL Standard
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Netcool Operations Insight (NOI)
+Endorse 0
IBM Application Performance Management (APM)
+Endorse 0

Languages

Arabic
Expert
English
Expert
Thai
Expert

Training and Certifications

XQuery technology using Stylus Studio tool, (Jan 2008) (Training)
Training Institute:
Waseel ASP Company
Date Attended:
January 2008
Sun Certified Java Programmer (SCJP) (JDK 1.4) (March 2007) (Certificate)
Date Attended:
March 2007
Valid Until:
February 2008
IBM Tivoli Netcool/Webtop 2.0 Fundamentals (Training)
Training Institute:
SBM Company
Remedy ARS Developer, Riyadh - Saudi. (Aug 2004) (Training)
Training Institute:
MIS
Date Attended:
August 2004
Sun Certified Web Component Developer (SCWCD) (Training)
Training Institute:
Naseej Comany
Date Attended:
May 2007
IBM Tivoli Netcool/Impact 5.1 Administration and Implementation (Training)
Training Institute:
SBM Company
LiquidOffice–eForms Development and Administration from (CARDIFF), Riyadh – Saudi (May 2006) (Training)
Training Institute:
Naseej Company
Date Attended:
May 2006
Project Management Professional Training (PMP) (Jan 2014) (Training)
Training Institute:
Engineering Authority
Date Attended:
January 2014
IBM Tivoli Monitoring 6.2 for Operators (Training)
Training Institute:
SBM Company
AIX OS Jumpstart for UNIX Professionals (Training)
Training Institute:
SBM Company
CCNA (Cisco), Alexandria – Egypt. (Dec 2003) (Training)
Training Institute:
Alexandria Instituse
Date Attended:
December 2003
IBM Tivoli Network Manager IP Edition 3.8 Workshop (Training)
Training Institute:
SBM Company
IBM Tivoli Business Service Manager 4.2 for Administrators (Training)
Training Institute:
SBM Company
IBM Tivoli Netcool OMNIbus 7.3 Administration and Installation (Training)
Training Institute:
SBM company
MS SQL Server 2005 Administration, Riyadh - Saudi. (Dec 2005) (Training)
Training Institute:
Al Khaleej Institute
Date Attended:
December 2005
IBM Tivoli Monitoring 6.2 for Administrators (Training)
Training Institute:
SBM Company