Fadi Deeb, Customer Experience Lead

Fadi Deeb

Customer Experience Lead

Mojo Group

Lieu
Émirats Arabes Unis
Éducation
Diplôme supérieur, Pharmacy Board
Expérience
10 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 2 Mois

Customer Experience Lead à Mojo Group
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis février 2016

• Enhance the prospect and customer experience across multiple digital touch points
• Build on existing personas and user journeys.
• Work with technical, content, product and marketing teams optimizing existing
customer journeys
• Create robust analytical reports, KPI’s and metrics to support decisions
• Clients: Dubai Airports, Emaar Hospitality Group, Tetrapak, Heinz-Kraft, Quest Arabia, Novartis, Pfizer

Digital Project Manager // Healthcare Specialist à Mojo Group
  • Émirats Arabes Unis - Dubaï
  • mai 2015 à février 2016

• Scope project requirements and prepare budget
• Develop a detailed project plan and monitor progress
• Collaborate with internal teams to design, develop and implement digital
projects
• Clients: Altibbi, Pfizer-Centrum, Pfizer-Advil, Sanofi-My Diabetes Story

Sales & Medical Representative à BeautyMed SARL
  • Liban - Beyrouth
  • août 2013 à août 2014

Visiting Doctors And Beauty Clinics Introducing The Skin Care Products Showing Their Advantages For The Consumer, Helping For A Better Prescribing Depending On The Skin Type And Condition

Assistant Pharmacist à Pharmacy Cascia
  • Liban - Beyrouth
  • août 2013 à juillet 2014

Dispensing Prescriptions, Diagnosing Common Diseases .. etc

Medical and Life Sales Consultant à Arabia Insurance
  • Liban - Beyrouth
  • juillet 2013 à août 2013

Selling Life Insurance Policies, Helping Costumers Finding The Best Life and Medical Insurance Policy as Consultant

Éducation

Diplôme supérieur, Pharmacy Board
  • à Oman Medical Speciality Board
  • mars 2015

Oman Medical Specialty Board of Pharmacy

Baccalauréat, Bashelor
  • à University Of Pharmacy
  • juillet 2012

University Degree: Pharmacist At The University Of Pharmacy Aleppo-Syria Average: 73.81 (3.075/4) Graduation Project: Polycystic Ovarian Syndrome (PCOS)

Etudes secondaires ou équivalent,
  • à Primary and High School
  • juin 2007

Primary and High School: Al Amal Private School Aleppo-Syria

Specialties & Skills

Project Planning
Advertising
Marketing
Pharmacy Operations
Microsoft Office
MICROSOFT OFFICE
MS OFFICE
PHARMACY
TRAINING

Langues

Arabe
Expert
Anglais
Expert
Français
Moyen

Adhésions

Saint Terezia Scout
  • Chef (Responsible For The Kids)
  • February 1997

Formation et Diplômes

Life Sales Insurance (Formation)
Institut de formation:
Arabia Insurance
Date de la formation:
June 2013
Quality Control & Quality Assurance Team (Formation)
Institut de formation:
Asia Pharmaceutical Idustry
Date de la formation:
June 2011

Loisirs

  • Swimming
    National Swimming Team (Syria\Aleppo)
  • Reading
  • Basketball