Customer Experience Lead
Mojo Group
Total years of experience :10 years, 1 Months
• Enhance the prospect and customer experience across multiple digital touch points
• Build on existing personas and user journeys.
• Work with technical, content, product and marketing teams optimizing existing
customer journeys
• Create robust analytical reports, KPI’s and metrics to support decisions
• Clients: Dubai Airports, Emaar Hospitality Group, Tetrapak, Heinz-Kraft, Quest Arabia, Novartis, Pfizer
• Scope project requirements and prepare budget
• Develop a detailed project plan and monitor progress
• Collaborate with internal teams to design, develop and implement digital
projects
• Clients: Altibbi, Pfizer-Centrum, Pfizer-Advil, Sanofi-My Diabetes Story
Visiting Doctors And Beauty Clinics Introducing The Skin Care Products Showing Their Advantages For The Consumer, Helping For A Better Prescribing Depending On The Skin Type And Condition
Dispensing Prescriptions, Diagnosing Common Diseases .. etc
Selling Life Insurance Policies, Helping Costumers Finding The Best Life and Medical Insurance Policy as Consultant
Oman Medical Specialty Board of Pharmacy
University Degree: Pharmacist At The University Of Pharmacy Aleppo-Syria Average: 73.81 (3.075/4) Graduation Project: Polycystic Ovarian Syndrome (PCOS)
Primary and High School: Al Amal Private School Aleppo-Syria