Reefer Sales Manager
Maersk
Total des années d'expérience :17 years, 11 Mois
•Coordinated rush orders and order changes.
•Resolved problems for customers, warehouses and vendors.
•Wrote weekly and monthly global transportation reports.
•Monitored shipments to guarantee on-time delivery.
•Completed all necessary customs documents and other paperwork.
•Built partnerships with local organizations to increase company offerings and improve services.
•Drafted 6 reports each year to present accomplishments and progress to management.
•In charge of the Logistics operations in Jeddah, Riyadh and Dammam for the 18 divisions in the Group.
•Reviewed new orders and requests and manually entered data into a centralized database.
•Negotiated rates and with liners/freight forwarders to minimize costs to the company.
•Manually created shipments, assigned carriers and dispatched shipments.
•Completed and followed up on all registration and traffic documents.
•Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.
•Communicated all emergencies, delays due to weather and carrier schedule changes to division supervisors.
•Exhibited strategic leadership and foresight in support of big projects such as (Jeddah Airport project-Turaif Airport project)
•Managed all SASO and Chemical Material Pre approvals and requirements from both suppliers and Customs Authorities.
•Saved the Group more than 30% in port storage, detentions and freight cost through series of work strategies and negotiations with the vendors and suppliers.
•Managed a team each with a dedicated and specific task that was aligned with the company policy and in accordance to the Logistics policy and procedures.
•Negotiated contracts with outside providers to minimize costs to the company and customers.
•Comply by the workflow set by the management.
•Follow up on shipments status and update our customers and management.
• Channel communications by email with cc to the concerned parties.
•Update the Order Processing on daily basis.
•Update the Visual Dolphin (VD) as we go on daily basis.
•Update the Logistics files as needed.
•Comply with allocation of clients.
•Extensive involvement managing clients and suppliers at all levels.
•Negotiated contracts with outside providers to minimize costs to the company and customers.
•Reviewed new customer orders and requests and manually entered data into a centralized database.
•Forwarded client-related quality and service issues to the appropriate manager for resolution.
•Managed a portfolio of 320 accounts, which generated $320000 in revenue per year.
•Scheduled an average of 4 appointments per day.
•Grew customer base from 100 accounts to 320 accounts in 2 year.
•Wrote, proofed and edited sales proposals and correspondence.
•Monitored market conditions, product innovations and competitor activities, and adjusted account sales approach to address latest market developments.
•Addressed customer questions and concerns regarding products, prices and availability.
•Consistently secured new accounts, resulting in a 30% increase in year over year revenue.
•Answered customers' questions about products prices, availability, uses and credit terms.
•Determined the cost and pricing of proposals and bids.
•Planned, created and delivered shipping and clearance sales presentations.
•Delivered exceptional account service to strengthen customer loyalty.
•Developed and executed annual sales plans and strategies for Beirut territory.
•Negotiated details of contracts and payments and prepared sales contracts and order forms.
•Recommended freight services to customers based on their needs and interests.
•Was able to solve customers problems and provide quick and reasonable solutions.
BA in Business Administration with very good grades in the Managerial courses and Leadership trainings done