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Fadi Abd Qader Masoud Faour, Sales Engineer

Fadi Abd Qader Masoud Faour

Sales Engineer·شركة الكحيمي للصناعات المعدنية المحدودة

Jordan

Bachelor's degree, الاقتصاد و الصحافه و الاعلام (تخصص فرعي)

Work experience

Total years of experience: 12 years, 0 months

Sales Engineer

November 2015 - April 2018

شركة الكحيمي للصناعات المعدنية المحدودة

Dammam, Saudi Arabia

November 2015 - April 2018

زيارات ميدانية للمشاريع للاطلاع على الحاجات لنتمكن من تقديم الخدمات متابعه الرسوم العمرانية لتنفيذ تصنيع الأبواب المعدنية و تقديم كل ما يلزم المشروع
متابعه العطاءات و المشاريع الجدد

Company industry:
Manufacturing
Job role:
Sales

مسوؤل دعم المبيعات و خدمة العملاء و خدمة كبار العملاء

July 2007 - November 2015

شركه هلتي - الاردن HILTI - JORDAN

Amman, Jordan

July 2007 - November 2015

 Customer Interaction/ Guidance: Interact courteously and guide customers to appropriate service points, where relevant.
 Service Provision: Provide information and advice relevant to specific customer needs and deliver appropriate services.
Make A Quotations
 Answering all customer calls in accordance with Hilti policy
 Follow up the tenders and Guarantees
 Follow up the orders with delivery responsible
 Follow up with dispatcher to achieve time scale of deliveries
 Introduce Hilti products and conduct demonstrations
 Work according to the Global Process Management System of the company
 Customer Problems: Attend to customer problems referring issues beyond the role limit to appropriate points of reference.
 Customer Suggestions: Receive customer suggestions to ensure follow-up and submit relevant reports as required.
 Received the order from Ts and send it to warehouse through ERP system
 Follow up the orders with delivery responsible
 Follow up with dispatcher to achieve time scale of deliveries
 Make sure all delivered scheduled are delivered on time
 Flexible attitude and ability to service all areas of the branch as needed

Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

مسوؤل مبيعات و مسوؤل تحصيل مالي

September 2006 - July 2007

شركه كنز لتجاره الحديد

Amman, Jordan

September 2006 - July 2007

مبيعات

Company industry:
Sales Outsourcing
Job role:
Sales

موظف في وحده ادراه الائتمان

May 2006 - September 2006

بنك HSBC البريطاني

Amman, Jordan

May 2006 - September 2006

س

Company industry:
Banking
Job role:
Administration

Education

جامعه اليرموك

February 2006

February 2006

Bachelor's degree, الاقتصاد و الصحافه و الاعلام (تخصص فرعي)

Jordan

GPA (percentage): 70%

GPA (percentage): 70%

تقدير جيد

Skills

Digital Marketing
Expert
Digital Marketing
Expert
Sales
Expert
Sales
Expert
Soft Skills
Expert
Soft Skills
Expert
Microsoft Office XP
Expert
Microsoft Office XP
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert
English
Expert
English
Expert
fast learning
Expert
fast learning
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Marketing Skills
Expert
Marketing Skills
Expert
Negotiation
Expert
Negotiation
Expert
Follow up
Expert
Follow up
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Sales
Expert
Sales
Expert
Soft Skills
Expert
Soft Skills
Expert
Microsoft Office XP
Expert
Microsoft Office XP
Expert
Leadership Capabilities
Expert
Leadership Capabilities
Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
دورة كشف التزوير و التزييف المصرفي
معهد الدراسات المصرفية
Jul 2006

Hobbies and interests

الاعلام

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