IT Technical Specialist
Arab Open University
Total years of experience :20 years, 2 Months
in charge of setting up, managing, and troubleshooting the technology systems that a business uses to maintain computer and software networks
-Technical support hardware and software, Designing and expanding training and development programmers based on the needs of the organization and the individual for new systems and software applications.
-Coordinator supervises and coordinates the activities and operations of the technical department of a company branches and makes sure that the employees respond quickly to requests from the clients
- Install updated versions of the equipment, software and hardware already in use.
- Manage the team of technicians to troubleshoot any defects and malfunctioning.
- Suggest several ways of utilizing technology effectively to achieve targets to the clients.
- Communicate with end users to understand their technical need and troubles faced while
Operating the equipment
- Setting up new users' accounts and profiles and dealing with Password Issues
- Monitoring IT network to ensure availability to all users.
- Maintaining a log of all problems detected and system backups.
- Accounting processes.
-Supervising employees.
- Maintained records of all market liquidity processes.
-Managed all foreign exchange risks transactions for everyday activities.
-Developed professional relationships with all clients.
-Administered all complex transactions for risk issues.
- Monitored all international payment processes for foreign exchange.
- Coordinated with trading desk to develop customer base.
-Provided assistance for all customers for foreign exchange processes.
-Implemented all foreign exchange activities efficiently.
-Quickly responding to customer enquiries and concerns.
- Producing documentation and reports to a high standard.
Channel team promotion and marketing service (jan 2004 to nov 2005)
- Customer servise.
- Show room represantative.
- Marketing and sales assistanat.
American Storages Corporation (Ctown)
- Casheer.
- Customer servise.
- Show room represantative.
Graduation project
E-Exchange system: System for transferring money and to manage exchange operations in easy professional mechanism.
Web Application using java JSP & Servlets, with MySql back end.
DOB: 06/Sep/1983 ●
Able to Relocate & Travel Extensively ● Available for Full-Time & Contract Assignments