Administration & Logistics Manager
Mafaz Trading Co. (Jordan
Total years of experience :23 years, 8 Months
Hold accountability for maintaining office mechanical systems, ensuring optimised indoor environmental quality. Proofread and file confidential documents and records. Manage and control organisation-wide correspondences, including dispatch, receipt, filing, storage, retrieval, and disposition of communication records. Oversee travel arrangements, manage expense budget, prepare expense reports, approve invoices, and maintain files. Administer invoice processing workflow for 13 vendor invoices per month averaging 24k JOD.
▪ Rejuvenated administrative and office management processes, spearheading strategic deployment of key-improvement measures.
▪ Led the charge into re-negotiating contract terms with vendors, resulting in enhanced service level and curtailment of price by 30 %.
▪ Project managed deployment of improved filing system, corroborating efficiency and control.
▪ Masterminded space re-arrangement and layout planning of office to drive efficiency of personnel and maximise utilisation of equipments.
▪ Leveraged Salesforce to create database, reducing processing time of client queries by 50 %.
▪ Identified key-areas of improvements in administrative policies, procedures, and guidelines and delivered recommendations to top-management.
▪ Prepared Emergency Preparedness and Business Continuity Plan for office premises with focus on minimising critical decision-making during crisis situation and ensure recovery of core business activities.
▪ Slashed contract price by 77k AED and ensured quality improvement in goods supplied through negotiating contract stipulations with vendors.
▪ Managed events through entire lifecycle; earned commendations from top-leadership for consistently delivering events under-budget.
Capitalised talent management best practices for recruitment, training, performance planning, monitoring, evaluation and feedback, and mentoring of six-member administrative team. Orchestrated domestic and international travel and visa arrangements for C-Level executives. Monitored and controlled usage of reception, switchboard, mailroom, and kitchen inventory through preparation of periodic reports.
▪ Envisioned and implemented new administrative processes that improved accuracy and efficiency and slashed cost by 37 %.
▪ Submitted reports to top-management, ensuring data-driven decision-making.
▪ Provided strategic guidance to team members on procurement management best practices.
Drafted correspondence and monthly reports.