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Fadi khawand, Managing Director

Fadi khawand

Managing Director·OCS Group

Saudi Arabia

Bachelor's degree, Hospitality Management

Work experience

Total years of experience: 26 years, 1 months

Managing Director

April 2022 - Present

OCS Group

Jeddah, Saudi Arabia

April 2022 - Present

In Charge of the Real Estate development and construction Projects Management from design, handover & FM Operations stages.
Develop & expend the O&M Facilities Management Division in the GCC region With emphasis on Saudi Arabia as a focal point within the Group.
Oversight and management of the Hospitality F&B sector.
Joint ventures & consortiums alignments partnerships with local entities and organizations over PIF projects.
Architect & Implement Digital transformation ERP/EAM platform to include functional systems integration.
Strong Knowledge in business development expansion, as well as sales and marketing.
Work closely with regional and local Business Development teams on targeted market & expansion, business growth and future forecasts.
Work closely with BD & Ops. on mega projects budgets and assets life cycle.
Building teams capabilities by practicing succession planning and create
internal growth opportunities.
Successfully improve Saudization program reaching upward of 33%.
Review and approve yearly Opex & Capex budgets. Close monitoring of departmental P&L’s.

Company industry:
Facilities & Property Management
Job role:
Management

Vice President Property & Facilities Management

February 2019 - Present

Regency Group Holding – Qatar

Doha, Qatar

I found this job using Bayt.com

February 2019 - Present

Oversee the fully owned organizations as well as additional entities in partnership within our group. Property Real Estate Development, Contracting AFMC Integrated Facilities Management Organization, Hotels construction and Management ( Movenpick, Royal Meridien & Palais Vendome Luxury Collection Hotel & Residence) Regency security, Regency pools & Landscape entity, Regency Technology services as well as Regency property management, a team of 4K+ staff members strong.
• Responsibility of a Real Estate portfolio, 153 Properties (12, 500 units) mix-use facilities: Iconic towers commercial and residential, the largest mall in Qatar (1 Mill. sqm mall) as well as 742 keys hotel management.
• Strong financial knowledge in corporate finance as well as CAPEX & OPEX
• Strong knowledge of O&M operation (hard & soft services) as well as implementation of rigid preventive and predictive maintenance practices, minimizing reactive calls by 38%.
• Open a new centralized warehouse to support group companies, (40 mill. Riyal quarterly LPO’s) as well as centralized Help desk center handling communication between entities, one stop shop, saving 8% in labor cost and 18% procurement cost savings.
• Develop & implement a quality management QMS / IMS system insuring the deliverables of performance management.
• Develop the Facilities Management Organization from 650 staff reaching 1800 in less then 2 years and from 65 mill. In Rev up to 145 mill. Netting 13% profit.
• My work involves setting up best practices Lifestyle experience, projects developments and projects management, Joint ventures, consortiums and partnerships with an effort to provide a 360 platform to clients requesting diverse business modules.
• Hands-on project management, construction and delivery of 562 rooms 5 stars Hotel in collaboration with Marriott international.
• Daly oversight of leasing Property management improving occupancy by 27% (2019/20).
• Work closely with the chairman on refurbishment/ renovation projects to include contracting services over fixed and movable assets.
• Develop & implement 360 digital transformation & technology Integration allowing all internal systems to communicate seamlessly.
• Strong on quality assurance & performance management, develop & deploy preventive plans focused on assets life cycle longevity.
• Architect a Business Intelligence solution ERP oracle platform integrating CAFM system, saving usd 750K a year on system licenses.
• Oversee and closely monitor organizations P&L’s over 4.5 Billion QAR in yearly revenues & a net profit margin reaching 14%.
• Deploy an energy management platform centralizing BMS systems with Desigo siemens system delivering 23% energy cost saving
• On-going contracting projects with oversight over plans and delivery working closely with consultants. Contractors Civil and MEP.

Company industry:
Real Estate
Job role:
Management

Chief Operating Officer

January 2017 - February 2019

MEEM Facilities Management KSA

Riyadh, Saudi Arabia

January 2017 - February 2019

• Develop consortium agreements, interface and joint ventures over BOT / PPP projects with 20 years’ concession periods, partners to include Orascom, Nesma, zamil group, Tatweer schools.
• Develop technical and commercial and hand-back proposals for complex RFP's reaching sar 1.5 billion in revenues.
• Work closely on developing assets life cycles and sinking funds with consortiums reaching 30 years’ concession.
• Building Facilities Management capabilities to include O&M operational deliverables, system integration & performance management.
• Develop and implement five years’ business plan strategy & financial forecasting and transformation management.
• Work closely with Governmental and private sectors with diverse contracts as well as RFP’s for (PPP / BOT / BOOT) projects.
• Manage company budget and P&L statements; implement practices to minimize financial impact and improve cash flow.
• Collaborate with Chairman, Board and other executives to set and drive company vision, operational strategy and financial modeling.
• Provide clear metrics & measure organizational lead, as part of a balanced scorecard approach to kpi’s.
• Proven track record of success facilitating progressive organizational change and development.
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
• Oversee company operations and employee productivity, ensuring successful in professional development and succession planning.
• Build & foster relationships with key stakeholders, including customers, partners, clients, and the public sector.
• Profound knowledge in business functions: Operations, HR, Administration, IT, finance, marketing, procurement, client’s relation.
• Outstanding communicator, both written and verbal, Excellent interpersonal and public relations skills.
• Ability to lead by example and inspire confidence from staff and stake holders.

Company industry:
Facilities & Property Management
Job role:
Management

Chief Operating Officer

February 2015 - March 2017

Emcor Facilities Management

Cairo, Egypt

February 2015 - March 2017

• Oversee the Real Estate management arm of the Palm Hills developments & EMCOR joint ventures (Egypt), from the design to project handover, service providers & sub-contractor’s selections as well as in-house team across all sectors, services and functions.
• Monitor performance & quality control of all facilities O&M, property management, as per defined Sla’s & KPI’s. Over 18 mega projects reaching 7 thousand units and expending from residential, hospitality resorts, commercial, retail healthcare & recreational facilities.
• Negotiate & Finalize the contractual agreements with HSBC bank for 74 branches in Egypt and executed the mobilization of TFM integrated functions to include hard and soft services, logistics and equipment’s.
• Provide consultancy IFM services to Cairo international airport, delivering TFM scope to include performance management functions.
• Develop a change management program to Dar al Fouad hospitals in Egypt saving over 22% operating FM cost with a structured QA/QC platform to monitor and provide consistency in service and scope delivery.
• Develop pre-opening plans and strategies & logistics to include fixed and movable Assets deployments & management furnishing and equipment’s, IT systems (CAFM & BMS) & requirements, vendors alignments, staffing, training and mobilization of all service lines.
• Oversee the property management teams, delivering 87% occupancy ration with an 18% revenue increase over previous year.
• Establish standard procedures & KPI’s for each sub-contracted service, insuring contractual & commercial requirements are met.
• Review & approve OPEX/ CAPEX and budget allocations per service line in accordance to short and long-term goals.
• Insure business delivery, P&L assessments, performance and accountability over contracts penalties or deductions.
• Develop and implement a robust Preventive maintenance program based on manufacturer DLP timelines. Improving assets life cycle and minimizing reactive tasks.
• Review, negotiate and approve technical & commercial contracts to minimize risk & insure terms are within organizational standards.

Company industry:
Facilities & Property Management
Job role:
Management

Management Consultant

February 2014 - February 2015

ECOVERT FM / EQUATE “DOW Company

Al Kuwait, Kuwait

February 2014 - February 2015

Plan, Develop and implement a facilities management division of EQUATE Corporation a “DOW” partner worldwide, a gold LEED sustainable organization with branches in the US, Canada, Europe and the MENA region.
•Energetic, flexible and proactive team leader who can positively impact both strategic and tactical operations initiatives.
•Develop current and long-term operational capability to support growth, by assessing and refining systems and team qualifications.
•Operations & Maintenance proficient and based on international Facilities management best practices.
•Assets Management, program management integrating BMS / CAFM & BIM insuring longevity of fixed and movable assets life cycle.
•Set-up of all hospitality policies & standard operating procedures for all facilities & Hospitality management departments.
•Initiate a yearly OPEX & CAPEX budgets (costing model) to be implemented at the corporate offices in Kuwait.
•Develop Health & safety / environmental management process to be deployed in all EQUATE buildings & hospitality facilities.
•Develop a complex master Organizational structure to operate all facilities services within the organization.
•Establish an Energy Management process dedicated to the corporate Head quarter involving (HVAC - cooling / heating and lighting) saving the organization 32% on energy consumption and 28% on cost.

Company industry:
Oil & Gas
Job role:
Consulting

Director of Property & Facilitiy Management

August 2010 - March 2014

Emcor - King Abdullah University Of science & Technology - KAUST

Jeddah, Saudi Arabia

August 2010 - March 2014

• In charge of all services & verticals over 1800 service provider & sub-contracted staff members within King Abdullah University”.
• Community management 3100 villas occupied by 92 nationalities, hotel, F&B outlets, retail, beach, Marina & recreation centers:
- Responsibilities include: sub-contractor’s selection, contracts & performance management, penalty implications per service line, business development, O&M management, supply chain management, finance, change management, Audits & Compliances, performance management, Health & Safety as well as clients & guests’ relations management.
• Develop & oversee a team of mix-use property leasing, sales and marketing with an occupancy reaching over 96%
• Reviews and evaluates performance on a continuous basis, establish proper measures; counsel and direct managers and service providers as to the execution of programs and consistency of services delivery.
• Financial responsibility includes Operating & capital budgets, monthly P&L performance review analysis.
• Devised & planned capital & annual budgets forecasts; oversee profit objectives & delivery, P&L and strategic programs.
• Establishing and implement controls over all reactive tasks, criticalities and pending risk factors. Ensure compliance, improve service delivery standards and customer satisfaction.
• RFP development, issuance and contractor’s selections as per technical and commercial proposal reviews.

Company industry:
Facilities & Property Management
Job role:
Management

General Manager

March 2007 - August 2010

Sheraton Hotels & Resorts CA

United States

March 2007 - August 2010

Develop yearly budgets, maintain control of P&L operational performance with the ability to timely react with impactful strategy.
•Active engagement with the local community building strong relations and rapport with businesses and local Governance.
•Work with the sales team on marketing plans & visibility within the region maximizing revenue by 8-12% over previous year.
•Close communication with top accounts, developing & maximizing LNR / KNR, groups and SMERF business.
•Maintain Starwood brand standards and pillars. We achieved a 98% on our 2010 quality assurance and 96% in 2009.
•Implement PPM program with judicious planning & management of PP&E improving asset longevity and life cycles.
•Revenue management savvy, able to drive profitability in diverse and competitive market segments.
•Sales driven management skills with focus on corporate market, groups, tour & travel as well as leisure business.
•ownership thru on-going communication, monthly reports and performance management.
•Lead key property issues and challenges including capital projects, guest relations and refurbishment projects.

Company industry:
Hospitality & Accomodation
Job role:
Management

Regional General Manager

May 2000 - March 2007

Clarion Hotels & Resorts

United States

May 2000 - March 2007

Job role:
Management

Education

W. Clayton State University

January 2022

January 2022

Bachelor's degree, Hospitality Management

United States

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Hotel Management & Food & Beverage Management

Yale University

October 2021

October 2021

Diploma, Business Planning & Projects Management

United States

courses: Financial Markets Certification)

Harvard School of Law

October 2018

October 2018

Higher diploma, Contracts Law & Management

United States

Johns Hopkins University

October 2013

October 2013

Diploma, Business Negotiation

United States

courses: Managing Data Analysis)

IFMA

June 2013

June 2013

Diploma, Facility Management And Geoinformation

United States

courses: IFMA – CFM (Certified Facility Manager)

MIT Sloan School of Business

October 2012

October 2012

Higher diploma, Business Management Data Analysis

United States

University of Michigan

October 2011

October 2011

Higher diploma, Business Finance & Strategy

United States

Skills

Real Estate Development
Expert
Real Estate Development
Expert
Facility Management
Expert
Facility Management
Expert
Project Management
Expert
Project Management
Expert
Property Management
Expert
Property Management
Expert
Asset Management
Expert
Asset Management
Expert
ORGANIZATIONAL SKILLS
Expert
ORGANIZATIONAL SKILLS
Expert
PERFORMANCE MANAGEMENT
Expert
PERFORMANCE MANAGEMENT
Expert
PROFIT
Expert
PROFIT
Expert
PROPERTY MANAGEMENT
Expert
PROPERTY MANAGEMENT
Expert
QUALITY CONTROL
Expert
QUALITY CONTROL
Expert
Projects Management
Expert
Projects Management
Expert
Digital Transformation
Expert
Digital Transformation
Expert
Facilities Management
Expert
Facilities Management
Expert
Business Development
Expert
Business Development
Expert
Finance
Expert
Finance
Expert
Project Management
Expert
Project Management
Expert
operations
Expert
operations
Expert
Property Management
Expert
Property Management
Expert
Asset Management
Expert
Asset Management
Expert
Hotel Management
Expert
Hotel Management
Expert

Languages

English
Native Speaker
Arabic
Native Speaker
French
Intermediate

Training and Certifications

Certifications
CFM - Certified Facilities Management

Training
International Contracts Management
Harvard Law School
CHA - Certified Hospitality Administrator
American Educational Institute- AH&LA
FMP - Facilities Management Professional
IFMA
SFP - Sustainability Facilities Professional
IFMA