Fadi Khouri

• Began as Salesperson and Cashier, delivering customer
service, implementing upselling strategies, and handling POS
transactions and cash reconciliation.
• Promoted to Supervisor, overseeing daily store operations,
coordinating staff shifts, and monitoring stock levels.
• Advanced to Assistant Manager, supporting store
management with inventory planning, staff supervision, and
operational coordination.
• Communicated directly with suppliers to place orders, follow
up on deliveries to multiple store locations, and ensure timely
stock replenishment.
• Monitored inventory levels, identified stock shortages, and
coordinated restocking to maintain product availability.
• Assisted with opening and closing procedures, supported daily operational reporting, and collaborated with management to
track sales performance and maintain service quality.

• Managed multiple client accounts and executed monthly
content calendars aligned with brand objectives.
• Coordinated with designers and strategists to ensure
consistent visual identity and messaging.
• Scheduled, published, and monitored social media content
across platforms.
• Analyzed engagement, reach, and community health metrics
to support performance reporting.
• Conducted competitor and trend analysis to identify growth
opportunities.

• Managed customer inquiries and order processing using
ManyChat and WooCommerce, ensuring accurate fulfillment
and timely support.
• Coordinated dispatch operations with Tookan, optimizing
delivery assignments and maintaining efficient communication
with drivers.
• Handled payment processing and issue resolution via Stripe
while maintaining service quality and customer trust.