فادي خضر

• Agile project management, scope creation, requirement gathering, user stories, Sprints, project kick-off, creating the project charter, creating and maintaining the schedule, risk management, communication management, project budgeting, resource allocation, owning the budget, forecasting effort, and recognizing revenue as per the PRM.
• Very successful track record in delivering multimillion complex projects within budget, schedule, and Scope on-prem and cloud.
• Single point of contact, developing relationships with clients and exploring new opportunities for mutual benefits of Temenos and the client, act as the first point of escalation for the clients.
• Devise new business opportunities to sell additional services, and licenses, focusing on Revenue generation and P&L.
• Risks mitigation and issues resolving both internally and externally.
• Using JIRA & Salesforce to create opportunities, SOW, user stories, sprints, change requests for services & change requests, manage P&L, and ensure delivery of projects within agreed financial parameters.
• Work with Banks C-level management to help build and meet the bank’s business objectives and vision.
• Administer and mentor project teams across different geo-locations, leading and motivating team members for enhanced delivery of work.
• Liaise with TEMENOS Senior Management on project & client issues to ensure a satisfactory conclusion.
• Heading steering committee meetings and providing updates on the projects on regular basis.

Determine the scope and clear business objectives of the project and the critical success factors of implementation projects (completion of the Project Definition Document).

Prepare and communicate Project Plan to client, project team and Client Services Management

Obtain Client sign off on:

Project definition and scope,

Project deliverables and agreed milestones,

All change control items.

Plan, manage and maximize utilization of project resources.

Implement and manage project Change Control procedures.

Manage client expectations and ensure implementation is within the agreed scope and timeframe.

Manage and own the resolution of all inter work stream issues.

Produce Project Dashboards and hold project meetings, on a regular basis, with the team and

separately with the client to ensure that project is on track.

Inform TEMENOS Management on issues outside

Monitor quality of deliverables according to TEMENOS Implementation Methodology and standards and maintain Project File and TMQ documentation.

Carry out end-of-project performance appraisals for consultants involved, identify with them and report training and development needs.

Ensure the promotion of TEMENOS image by the team at client site.

Develop and maintain close relationships with the client and ensure he is fully satisfied.

Identify and advice the Account Managers of opportunities to increase revenues.

Overseas project exposure: Latvia, Ukraine, Kazakhstan, Azerbaijan, UAE, Sudan, Lebanon, Oman & Jordan
Key Profile: Project management; banking system implementation; integration with back office systems, gateways & switches; client relationship management; technical consultancy
• Acquiring and issuing Card Payment technologies Master Card and Visa Magnetic Strip & EMV Certificates.
• Integrating with Back Office systems T24 Temenos, Open Way, Oracle FLEXCUBE, PentaBank & Colvir.
• Handling integration with Different Gateways & Switches like Jonet, S2M, OpenWay SNS, JONET & MEPS.
• Managing Internet Banking XHTML & Portals including Mobile Banking and SMS Banking.
• Delivering ATM, POS and Terminal Management solutions.
• Managing P2P money transfers, money gram, KYC and maintaining PCI DSS compliancy.
• Conducting Biometric Iris scan for card less access of accounts and money withdrawal from ATM.
• Managing different projects across the world and acting as a single point of contact for the customers.
• Delivering demonstrations including presentations of systems and POC (Proof of Concept).
• Gathering business requirements, conducting case study, system and business case analysis.
• Involved in project planning, budgeting, risk assessment & mitigation, communication and escalation.
• Updating stakeholders on project progress and providing technical consultancy to the Account Managers.

• Provide complete solutions including technical documentation, presentations, client education of proposed proposals for telecom solutions (Hosting, ADSL, LL, IPVN, AVPN, Frame Relay, MPLS, QoS, Tripleplay).
• Deliver technical briefings to the sales team and provide technical support in meeting with key and potential clients.
• Requirements capture and analysis in conjunction with the customers RFP & Bids.
• Analyze requirements for integrating products into the network and IT systems.
• Tailoring solutions corresponding to client’s requirements.
• Consultation, evaluation and analysis of solutions requested by clients.

* Middle East Project Management Company of the Year
http://www.pmforum.org/blogs/news/2008/12/oger-systems-wins-middle-east-project.html

Key Project to Credit:
•E-commerce project IBM web sphere 6.
•Security, Penetration testing, Ethical hacking & for Qutel, Al Futem, Arab Bank.
•Technical writing for Oracle EBS R12 HR, Finance for Shura Project KSA.
•HR & Financial Module implementation for Shura council KSA .
•Infrastructure setup VPN & IP telephone.

Responsibilities:
• Program Manager for several projects on IBM Web Sphere, Java, Oracle EBS 12, Cisco Networks, Technical Writing, Security.
• Managing resources & projects in Amman Branch with coordination with KSA & assigning tasks & roles
• Creating new business opportunities & Strategic planning
• Finding new resources for the projects in all branches
•Project Manager for a $ 7 Million budget Project “egates Jordan”
Stakeholder’s GID general Inelegancy deportment, PSD Public Security Department, Civil Aviation, DNRD & 4 technical teams form UAE, Australia, USA & Jordan

Key Projects to Credit:
• Infrastructure Software & Hardware Upgrade of the platform from Windows NT, exchange 5.5 to Windows 2003 server Exchange 2003 and ISA 2000, Disaster recovery.
• BaaN IV Installation and provision of support, service packs, backup & restore options.

Responsibilities:
• Technical Support, LAN, WAN, PC, fiber, FW, Routers & Servers
• Help desk for more than 250 employees.
• ERP Baan customization and support

Projects Handled
• Network, Internet & Email: numerous projects in software implementation, LAN, WAN, Internet, Email, Design setup installation and support

Key Profile: Preparation of technical proposals; pre-sales; equipment maintenance; service delivery; training
• Drafted maintenance contracts and prepared plans for new sites implementation (Software, Network, Servers, Switches PC, etc.) to align performance of the team for attaining business objectives.
• Maintained Computers, Printers, Scanners, Switches and other Peripherals.
• Installed and configured Routers, Firewall, ATM, sites with Microsoft Exchange Servers and ISA.
• Delivered timely & quality service and attained customer satisfaction.