Trainer/Lecturer
Various Institutes
Total years of experience :12 years, 6 Months
Business Trainer/Lecturer
2011-2017 - Aleppo, Syria
Ebla Institute for Tourism Sciences 2011- 2015
Taught the following courses: Strategic Marketing - Sales Management - Strategic Management
Edexcel Aleppo - Hadara Institute, Aleppo-Syria 2011- 2015
Taught the following courses: Business Environment - Organizational Behavior - Tourism &
Economics
CPC Training center, Aleppo Syria 2013-2015
Strategic marketing planning- Sales Management- Short Courses
Etihad University, Aleppo Syria 2015
Strategic Marketing Planning - Intensive Short Course to senior Students
UNDP (United Nations Development Program), Aleppo 2016
Small Business Management Workshop
University of Aleppo 2012- 2014
Small Business Administration Workshops
Private Courses 2013-2017
Pharmaceutical Marketing- Human resources- Business English- T.O.T
Responsible for both product planning and product marketing. Duties include managing the product lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with all company's departments, vendors, and key clients to ensure revenue and customer satisfaction goals are met.
Selected accomplishments
•Defined the product strategy and road map.
•Standardized all outdated operational procedures.
•Be an expert with respect to competition.
•Conducted market research and founded three regional offices.
Manage a million dollar corporate store. Direct all day-to-day operations in areas of sales, human resources, inventory control, visual merchandising, and customer relations. Full P&L responsibility. Communicate with upper management and corporate departments regarding business matters and issues. Coordinate with external vendors to ensure all marketing efforts are applied. Store operations and visual merchandising.
Selected Accomplishments
•Increased sales by 30% first year through recruiting top talent and setting high customer expectations standards.
•Slashed inventory loss by 70% through tight inventory management control
•Trimmed employee turn-over by 80%.
•Award “top store manager in the Florida region” for wireless sales.
Was recruited by regional manager to turnaround an underperforming store. Was responsible for full store operations including, human resources, sales targets, ordering, public relations, P&L, communication with middle management and corporate office.
Selected Accomplishments
•Increases sales and customer satisfaction by recruiting and building a strong team.
•Reduced inventory loss
•Initiated a marketing activity on the Mall’s website (Virtual Coupon)
•Participated in public activities to increase brand awareness.
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