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Fadia Fakih, Head of Talent and Resourcing

Fadia Fakih

Head of Talent and Resourcing·Commercial Bank

Qatar

Bachelor's degree, Public Administration

Work experience

Total years of experience: 30 years, 9 months

Head of Talent and Resourcing

August 2016 - Present

Commercial Bank

Doha, Qatar

August 2016 - Present

Attract, develop, engage and retain talented individuals who can contribute to the achievement of organizational goals and long term success.

Company industry:
Banking
Job role:
Finance and Investment

Human Resources Manager

April 2008 - Present

Qatar Financial Centre Regulatory Authority

Qatar

April 2008 - Present

Key responsibilities:

• Provide strategic HR support to the organisation including: recruitment, performance management, appraisal system, compensation, benefits administration, employee relations.
• Lead the HR Team.
• Manage manpower planning.
• Manage the day to day operations of the HR team and its interaction with employees.
• Focus on employee relations, policy review and implementation, compensation and benefit administration and immigration services.
• Manage recruitment.
• Research regional policy practices, review existing policies, propose policy updates, interpret and apply policies to employee relations.
• Ensure compliance with the QFC Employment Regulation and Qatar Labour law when applicable.
• Manage the immigration process and PRO services.
• Conduct market research on compensation and benefits and participate in the annual compensation review
• Manage Health and Life insurance benefits including the negotiation of contracts.
• Develop and manage the functionality of the HR Management System

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Head of Human Resources

November 2014 - March 2016

Qatar Financial Centre Regulatory Authority

Doha, Qatar

November 2014 - March 2016

• Provide strategic direction and set the objectives for the RA’s HR function
• Ensure that the HR function meets the RA’s needs through the effective management of all its operations and SLA’s
• Act as the primary business partner for the executive management team
• Facilitate and manage the recruitment of Non Executive Directors, C Suite roles, and Managing Heads
• Develop and monitor the recruitment and selection process, including the selection of recruitment channels, the on boarding and off boarding process
• Annual review of the compensation and benefit scheme and provide guidance to the Executive team of annual increments
• Provide leadership, management, and development of the HR team
• Act as an ambassador for the RA with external stakeholders, including international relations
• Manage and approve HR policy, procedures and systems
• Update Employee Handbook
• Prepare and manage HR budget
• Representing escalated HR matters to the ExCo, NRC, or Board of Directors
• Provide approvals according to delegated authority from the CEO and Board
• Ensure compliance with relevant laws, rules, and policies by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.
• Participate as an active member of the Executive Committee, Emergency Management team, Crisis Response team
• Act as a RA Company Signatory for official Government documents
• Provide the framework for an efficient and customer focused HR function with appropriate operational controls

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Human Resources Manager

October 1999 - March 2008

Phoenicia - AerRianta Company

Lebanon

October 1999 - March 2008

Key responsibilities:

• Planning, organising, managing and executing HR functions
• Lead and manage the HR department
• Develop, organize and implement human resources strategies and personnel policies
• Ensure that the HR function provides the support required to implement them
• Plan and implement effective recruiting and hiring procedure and maintain staffing level
• Ensure adequate staffing of competent employees and retain the highest qualified candidates
• Maintain updated staff training and induction to all new recruits and providing advanced skills in the area of employee development needs
• Develop and manage training program in line with operation and employees needs.
• Follow up on all legal HR matters in line with Ministry of Labour, Ministry of Finances and Social Security
• Liaise with Department management on employees performance reviews.
• Recommend and implement bonus payment and other benefits
• Prepare salary budget figures
• Manage and follow up on proper employees schedules, time keeping and attendance
• Manage payroll and other staff benefits
• Ensure government taxations and Social security payments in line with Lebanese law.
• Ensure that all company procedures and policies are being implemented.
• Review on regular basis the company's departments staffing and operations, identify areas of weakness and implement actions
• Liaise with department managers on motivating employees to achieve overall targets
• Maintain the highest level of confidentiality with regards to all company documentation and information
• Monitoring good working relationship and communications with all parties involved in the successful and effective operation of the business

Company industry:
Retail & Wholesale
Job role:
Human Resources and Recruitment

Head of Admistration dept

September 1995 - September 1999

Khalil Masri et Fils sarl

Lebanon

September 1995 - September 1999

Key responsibilities:

• Handle all administrative matters of Associated Holdings group of companies in general.
• Maintain all personnel records and files and execute personnel procedures, including disciplinary measures.
• Calculate and prepare payroll and other staff benefits
• Recommend personnel policies, regulations and procedures
• Building up the organisation structure and the manpower list
• Handling staff complaint and follow up on related matters

Company industry:
Business Consultancy Services
Job role:
Administration

Education

American University of Beirut

July 1995

July 1995

Bachelor's degree, Public Administration

Lebanon

Professional and Career development • Human Resources Management in GCC by IIR Middle East - Dubai • Advanced Human Resources Management by IIR Middle East - Dubai • Business Report Writing by MTC Limited - London • Microsoft Project Management by BearingPoint • How To Release The Full Energy of Your Employees At Work and Boost Organisational Productivity by Mr. Raja Haddad, Starmanship & Associates • Coaching Others for Top Performance by Achieve Global • Career Planning and Talent Management by Price WaterHouse Cooper

Skills

Microsoft Word
Expert
Microsoft Word
Expert
Immigration
Expert
Immigration
Expert
Market Research
Expert
Market Research
Expert
Negotiation
Expert
Negotiation
Expert
Operation
Expert
Operation
Expert
computer know/windows - word - excel
Expert
computer know/windows - word - excel
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Immigration
Expert
Immigration
Expert
Market Research
Expert
Market Research
Expert
Negotiation
Expert
Negotiation
Expert
Operation
Expert
Operation
Expert

Languages

Arabic

Expert

French

Beginner

English

Expert

Memberships

HR Best Practice Group - Qatar

Organizing Committee

January 2009

Worldwild Alumni Association- American University of Beirut - Qatar Chapter

Vice President

May 2014