Sales Manager
Focus Software Solutions Co LTD,
مجموع سنوات الخبرة :22 years, 9 أشهر
• Define the sales strategy and roadmap of the assigned SAAS Solutions.
• Establish sales budgets and targets and cascade to the team accordingly.
• Manage the entire sales life cycle from prospecting to closing.
• Specify market requirements for current and future products/services by conducting market
research supported by on-going visits to existing and potential customers.
• Assist in building and maintaining a solid channel/customer database, analyze data and develop
metrics to evaluate loyalty and new opportunities.
• Create the business plan and do the market research for Focus Solutions.
• Establish lines of communication with potential customers by holding seminars or visits to show
Case the products' compatibility and advantages in their applications.
• Managing product evaluation at customer site to meet business objectives.
• Work on the identification of client concerns and issues to achieve optimal solution.
• Create new accounts by reaching out to potential customers, attending trade shows and
networking with other professionals.
• Oversee the implementation of targeted programs and marketing activities involving the Channel
Team.
• Provide pre and post sales technical application support to customers to achieve customer
satisfaction and business objectives.
• Provide Quotations/Proposals based on final assessment of the requirements of projects.
• Plans and organizes Team sales strategy by maximizing the investment for the region.
- Managed a team of 12 - 15 sales agents For new brand ( HI-WAY) .
- Planning and target setting for the agent sales team for all HI-WAY services for cars.
- Formulating sales strategies for different services and achieving targets.
- Seek out new clients and develop clientele by networking to find new customers and generate lists
of Prospective clients .
- Recruitment and management of agency channel team members.
- Training, motivating and development of team members.
- Performed monitoring, evaluations, auditing, and regular feedback for growth opportunities.
- Deliver sales presentations to different market segments to sell advantage plans, diabetic
Supplies and various Services.
- Daily handled detail oriented paperwork, responsible for all delivery paperwork.
- Pre-underwriting prior to policy submission to mitigate risk and improve accuracy.
- Performed monitoring, evaluations, auditing, and regular feedback for growth opportunities.
- Handling all distribution channels (Wholesales, Retail, Online, and Hypermarket), corporate sales with
Strategic Consulting, including business plan & sales strategy development.
- Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
- Work effectively with internal support departments (Marketing, Professional Services, and Product
Development) to develop effective sales strategies that promote sales to new and existing customers.
- Developing market strategies for UGES at the level of Dealers and sub dealers channel.
- Develop Sales Planning and Management, Project Management, Client Relationship Management, and Market Intelligence practices and principles.
- Monitor the daily sellout and sell-in for all channels and demand plan with monthly sales forecast in the global Samsung supply chain management system.
- Manage all campaigns for all channels with marketing department and the country product manager.
Sales Manager - Jordan Market
- Manage JORDAN team ( 3 KAM’s ) for IR (BCI Company ), OR market (Smart-Buy & Leaders) plus Jordan three operators ( Zain, Orange, Umnia ) .
- Develop Sales plans and strategies to support the achievement of the overall business objectives.
- Assist in the development and implementation of Sales systems, processes, and policies.
- Provide effective management and reporting of the Sales operations in the assigned territory.
- Develop the annual sales forecasts and budget plan for the assigned territory.
- Ensure achievement of weekly, monthly, and quarterly sale targets for the assigned territory.
- Actively monitoring market/competitor trends and develops suitable action plans, when required.
- Lead Sales discussions and negotiations with clients/distributors as per the pre-approved terms and pricing.
- Develop periodical consolidated summary sales reports and present it to management.
- Coordinate with the Operations Department to ensure timely delivery of sale orders.
- Manage the collection of accounts receivables and ensure it is conducted properly and timely for the assigned territory.
- Manage the selection, appointment, and retention of the Sales team members in the assigned territory.
- Manage the development, review, and provide approval to the annual training plan for the Sales team in the assigned territory.
- Build strong business relationship with existing clients/distributors and prospect clients in the assigned territory to maintain and maximize commercial outcomes.
- Develop Sales Planning and Management, Project Management, Client Relationship Management, and Market Intelligence practices and principles.
- Monitor the daily sellout and sell-in for all channels and demand plan with monthly sales forecast in the global Samsung supply chain management system .
- Manage all campaigns for all channels with marketing department and the country product manager.
- Handling all distribution channels (Wholesales, Retail, Online, and Hypermarket), corporate sales with 20 salesmen and 2 supervisors plus 10 showrooms, and special projects, Strategic Consulting, including business plan & sales strategy development.
- Recruited strong management team to assume departmental responsibility, sustained continual
Involvement while providing ongoing support to satisfy company objectives, SAJ Co in a very
Competitive status, positioned as number one in Telecom and Commercial Business.
- Played a pivotal in efficiently managing 10 showrooms around kingdom, a key role in liaising with the client companies like SONY, NIKI, SAMSUNG, TCL Company.
- Played a vital role in managing the accounts and the inventory transactions of the head office and 9 other branches of the company, an essential role in raising the sales by 12% in the year 2015 and efficiently reduced operational costs of the showrooms by 15 % in the year 2015.
- Played a fundamental role in reducing the employee turnover by 60%.
- Spearheaded a team of 50 employees consisting of sales supervisors and sales agents with a view of augmenting sales volume and efficiency.
- Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals.
- Work effectively with internal support departments .
Developing market strategies for PC at the level of Dealers and sub dealers channel.
Develop commission& product programs required to master all required push and pull factors through the distribution network.
Identifying assess and secure a network of incentivized distributers capable of achieving or exceeding Demanding sales targets that contribute to increase market share and profitability.
Played an essential role in raising the sales by 18% in the year 2013 and by 25% in the year 2014.
Efficiently reduced operational costs of the Department by 30% in the year 2014. Efficiently increased sales turnover by 30% in the year 2014.
Developing dealers retail business to assure a high level of customer experience.
Expanding number of Dealers retail outlets/POS.
Played a pivotal in efficiently managing 42 showrooms around kingdom.
Played a key role in liaising with the client companies like Mobily Telecommunications Company.
Played a vital role in managing the accounts and the inventory transactions of the head office and 42 other branches of the company.
Played an essential role in raising the sales by 12% in the year 2008 and by 15% in the year 2009.
Efficiently reduced operational costs of the showrooms by 30% in the year 2009.
Successfully managed the launch of 42 showrooms. Played a critical role in getting ISO 9001: 2000 for Safari Electronics sales department.
Played a fundamental role in reducing the employee turnover by 60%. Spearheaded a team of 150 employees consisting of sales supervisors and sales agents with a view of augmenting sales volume and efficiency.
Played an active role in handling M-pay project an electronic recharging solution.
Establishing/communicating showroom goals to employees, staffing the showroom, delegating workload, actively supporting the employee growth, sustaining cooperative policies to motivate employees and increasing efficiency.
Monitoring showroom facilities meeting all regulations, scheduling regular maintenance, arranging seasonal displays to increase footfalls in showroom thus effecting high levels of sales.
Installed software for the customers of the company and ensured good customer relationship whilst maintaining compliance with company policies/procedures.
Responded and catered to inquiries/ complaints from customers to ensure optimal levels of service and long term business relations.
Conducted training for the customers on Arabic and English languages, managed demos and presentations for focus software (ERP Solutions) in companies including finical accounts, inventory, production, payroll and personal information of the employees.
Key Responsibilities:
• Installed and maintained various network servers, software, network PC's, printers and internet as per standard networking protocols, provided
• Evaluated the operational/network status of overall system administration and office support networks and instituted immediate measures to rectify technical breakdowns and affirmed optimal levels of network connectivity.
• Planned and devised ways of optimizing existent resources to improve through outputs thus enhancing system performance parameters.
• Managed the overall network operations of the company, provided technical support in administering the focus software. Performed regular system checks and preventive maintenance to ensure optimum system performance.
• Provided troubleshooting solutions and technical support to inquiries/ problems related to software, hardware and network operations.
• Ensured procedural adherence. Resolved technical difficulties by identifying areas of obstruction and provided effective solutions.
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