cabin crew
Emirates
Total des années d'expérience :24 years, 9 Mois
Provides a high quality service to passengers onbord, and work as a tem in an excellent enviroment .
. Provides a high quality service to passengers onbord, and work as a tem in an excellent enviroment .
• Started as representative and promoted to be banking Assistant.
I use to give training to the new customer Representative
Accomplishments
• Increase of 10% in sales objectives
• Problem solving through Customer Service
• Conflict management training for the New Customer Service Representative
Sales Manager (telecommunication field)
• Managed over 30 persons working in sale and telemarketing department
• Taking care of client complains and Conflict management training for employees
• Co-coordinated promotional Campaign
Accomplishments
• C-ordination of visual display project enabling employees to develop teamwork on leadership skills, presentation and to be able to approach client in better way.
• Development of a press review accessible at large enabling employees to be better informed about the product.
• Bachelor in Communication/administration in progress (Canada) 2003 - • Courses in American school to learn English 1999 • Diploma of collegial studies 1998 • Courses in Hotel management ( LaSalle College) 1996 -1997