FADWA EL ALLETI, cabin crew

FADWA EL ALLETI

cabin crew

Emirates

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Administration, and public relation
Experience
24 years, 8 Months

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Work Experience

Total years of experience :24 years, 8 Months

cabin crew at Emirates
  • United Arab Emirates
  • My current job since February 2005

Provides a high quality service to passengers onbord, and work as a tem in an excellent enviroment .

Cabin crew at Air canada
  • Canada
  • March 2003 to October 2004

. Provides a high quality service to passengers onbord, and work as a tem in an excellent enviroment .

customer service representative at Royal BANK of canada
  • Canada
  • January 2001 to March 2003

• Started as representative and promoted to be banking Assistant.
I use to give training to the new customer Representative

Accomplishments
• Increase of 10% in sales objectives
• Problem solving through Customer Service
• Conflict management training for the New Customer Service Representative

Sales Manager at Celluland ROGERS AT&AT
  • Canada
  • May 1999 to January 2001

Sales Manager (telecommunication field)
• Managed over 30 persons working in sale and telemarketing department
• Taking care of client complains and Conflict management training for employees
• Co-coordinated promotional Campaign
Accomplishments
• C-ordination of visual display project enabling employees to develop teamwork on leadership skills, presentation and to be able to approach client in better way.
• Development of a press review accessible at large enabling employees to be better informed about the product.

Education

High school or equivalent, Administration, and public relation
  • at Hec of montreal canada
  • June 2003

• Bachelor in Communication/administration in progress (Canada) 2003 - • Courses in American school to learn English 1999 • Diploma of collegial studies 1998 • Courses in Hotel management ( LaSalle College) 1996 -1997

Specialties & Skills

Microsoft Access
Lotus Notes
Administration
MS Project
MS Word, Excel, Access, Power Point, MS Project, Project Workbench and Lotus Notes- Expert.

Languages

English
Expert
French
Expert