fady ashraf, sales & customer service

fady ashraf

sales & customer service

carefour market uae

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, ليسانس حقوق
Experience
12 years, 1 Months

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Work Experience

Total years of experience :12 years, 1 Months

sales & customer service at carefour market uae
  • United Arab Emirates
  • My current job since April 2015

• Dealing with customer issues and problems regarding their transaction.
• Explain and communicate effectively with the customer.
• Resolves customer complaints by investigating problems; developing solutions.
• Making sure that any item which is removed from a display column is replaced immediately after a sale.
• Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements.

Senior Sales man at orange telecom
  • Egypt - Cairo
  • February 2014 to February 2015

• Sell telecommunications products and services to customer
• Familiar with all the features and specifications of the service and networks and the best offers for the needs of customers.
• Explain and communicate effectively with the customer.
• Answering any and all questions regarding the customers’ needs
• Resolves customer complaints by investigating problems; developing solutions.
• Inform customers about the advantages and offers of our company.
• Convincing the customers to join and buy our products
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Experience of working in a commission based sales environment.

Quality Control Inspector at Fresh Electric Company
  • Egypt - Cairo
  • February 2012 to November 2013

• Closely monitoring and examining each stage of the entire production process.
• Segregating non-conforming parts in accordance with written quality procedures.
• Making sure that company employees follow documented procedures and standards.
• Overseeing the identification of all parts/components used in the production process.
• Returning faulty parts to team members who are responsible for them.
• Using precision tools and statistical software to quickly identify defective parts.
• Ensuring that the working area is hazard free and kept clean and tidy at all times.
• Reporting any accidents, incidents, near misses, actual or potential problems with products, services or systems according to Senior Managers.

Education

Bachelor's degree, ليسانس حقوق
  • at جامعه عين شمس
  • October 2012

خريج كليه الحقوق جامعه عين شمس - مصر

Bachelor's degree, ليسانس حقوق
  • at جامعه عين شمس
  • October 2012

خريج كليه الحقوق جامعه عين شمس

Specialties & Skills

Direct Sales
Sales direct
International Computing Driving Licence ICDL
Microsoft office
adobe photoshop
outlook
marketing

Languages

English
Expert
Arabic
Expert

Hobbies

  • technology
    I love the computer to much and i love all technology