Market Manager
HotelsPro
Total years of experience :14 years, 8 Months
HOTELSPRO is the leading hospitality marketplace that seamlessly offers the fastest access to
the most relevant, competitively priced hospitality products and solutions on a global scale for
travel professionals.
Key Achievements:
Focus is to develop the FIT hotel product requirements within the designated area of
responsibility and to directly contract hotels, in order to achieve the below annual core
measures:
▪ Reach agreed number of hotels
▪ Achieve agreed hotel turnover target
▪ Hit override/marketing fee target in the designated area
Specific duties and responsibilities
▪ Negotiate and conclude hotel contracts that meet key company criteria of
competitive/exclusive rates, ready availability (allocation and/or freesale) and achievable
commission levels
▪ Maximise contract and destination performance through tactical flash sales, added-value
deals and periodic special offers
▪ Monitor competitor pricing and availability and respond accordingly
▪ Regularly consult with Regional Head on product range and ongoing performance versus
Supervise, schedule, and direct daily activities of stuff:
• Prioritize, assign, and monitor daily activities, service requests.
• Conduct training, coaching and disciplinary actions as needed.
• Create an atmosphere of enthusiasm, cooperation, teamwork, customer
satisfaction, and professionalism among staff members.
• Manage Fiscal Budgetary Responsibilities and Cash Flow:
• Maximize community income by increasing rental rates and reducing vacancy
loss.
• Minimize miscellaneous expense items, while always looking for new ways to
add value to the community.
• Ensure all invoices are processed timely and according to company procedures.
• Prepare various weekly, monthly, quarterly and/or annual reports
• Sales and Marketing:
• Monitor all advertising and marketing activities for the community.
• Analyze marketing sources for cost-effectiveness.
• Oversee all leasing activity.
• Assist with office administrative duties.
was formed and is managed by a group of professionals, with a
strong passion for the travel business. Slowly, but surely, they managed to form a big and strong
team which covers all tourist destinations of Egypt. The company has investments and assets in
hotels, Nile Cruises and other sectors.
Key Achievements:
• Negotiating and contracting of rates:
• Negotiating and contracting of rates, special offers, allocation, release periods,
overrides, terms conditions for hotels, self-catering or serviced apartments
ensuring the best available rates and availability; in both: new properties but
also re-contracting existing agreements
• Analyzing the product of our different competitors in order to ensure our best
conditions in the market.
• Analyzing opportunities for opening of new destinations and product
development.
• Assisting in resolving complaints and administrative issues of our suppliers and
Hotels.
• Coordinating with the Head Office team the loading, check, positioning of the
contracts
• Preparing supplier website demonstrations for the suppliers.
• Negotiating and contracting extra services like transfers and excursions.
• Operation Tasks:
• Be the main contact person between the Agent and the Company
• Handle feedback and complaint in a professional manner
• Assist in annual business report writing
• Act as a liaison between the office and the hotel
• Supervise the hotel reservations desk
• Work in complete cooperation with the rest of the office team (reservations,
account and general manager)
• Be flexible to work outside office hours if necessary
EGYPT was formed and is managed by a group of
professionals, with a strong passion for the travel business. Slowly, but surely, they managed to
form a big and strong team which covers all tourist destinations of Egypt. VANTAGE, Egypt is
affiliated with NOWA ITAKA, one of the biggest Tour Operators in Europe. The company has
investments and assets in hotels, Nile Cruises and other sectors.
Key Achievements:
• Design and implement office policies.
• Establish standards and procedures.
• Organize office operations and procedures.
• Supervise office staff.
• Prepare time sheets.
• Prepare attendance sheet.
• Control correspondences.
• Review and approve supply requisitions.
• Liaise with other agencies, organizations and groups
• Update organizational memberships.
• Maintain office equipment.
• Assign and monitor clerical and secretarial functions.
• Recruit and select office staff.
• Orient and train employees.
• Provide on the job and other training opportunities.
• Supervise staff.
• Evaluate staff performance.
• Coaching and disciplining staff.
• Design filing systems.
• Ensure filing systems are maintained and up to date.
• Define procedures for record retention.
• Ensure protection and security of files and records.
• Ensure effective transfer o files and records.
• Transfer and dispose records according to retention schedules and policies.
• Ensure personnel files are up to date and secure.
• Plan and implement office systems, layout and equipment procurement.
• Maintain and replenish inventory.
• Check stock to determine inventory levels.
• Anticipate needed supplies.
• Verify receipt of supply.
• Perform other related duties as required.
Administrative organization of conferences:
• The Development of the Conference's agenda.
• Conferences Room Booking.
• Agreement with the speakers at the conferences.
• Marketing the conferences.
• Regulate the payment to attend the conferences.
• Overseeing the design of the conferences brochure.
• Preparation for the registration of the company in the Industry Modernization Centre
(IMC).
Provide office support services in order to ensure efficiency and effectiveness within the
band office:
• Receive direct and related telephones messages and faxes messages.
• Direct and general filing system and file all the correspondence.
• Assist in the planning and preparation of meetings, conferences telephone calls.
• Maintain an adequate inventory of office supplies.
• Respond the public inquires.
• Provide word-processing and secretarial support.
• Type confidential documents on a word processing system.
• Provide support to the chief and first nation administrator:
• Assist the chief and first nation administrator.
• Provide administrative services for the chief and first nation administrator.
• Perform other related duties as required.
Giza Faculty of Law
Giza Faculty of Law