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Fahad Al-Dhafeeri, Founder and GM

Fahad Al-Dhafeeri

Founder and GM·KBI

Kuwait

Bachelor's degree, Education

Work experience

Total years of experience: 17 years, 9 months

Founder and GM

September 2012 - Present

KBI

Al Kuwait, Kuwait

September 2012 - Present

KBI is specialized in computer/information systems solutions. We design and create programs based on our client's needs.
Company industry:
Software Development
Job role:
Management

Relationship Officer

April 2009 - August 2012

Gulf Bank

Al Kuwait, Kuwait

April 2009 - August 2012

To maintain a strong relationship with the bank's customers and solve their problems using the proper tools and authorities provided by the bank management.
Responsible for customer's Accounts, Fixed deposits, Loans, Credit cards, Wire transfers, Bancassurance and almost any other transaction required by customers.
Responsible for the branch sales target & customer's satisfaction, Generating reports and handling complaints and reporting to the branch manager or the respective department.
Communicating with Legal & AML unit and providing feedback regarding any suspected money laundering operations
Company industry:
Banking
Job role:
Customer Service and Call Center

Teacher

September 2008 - April 2009

Ministry of education

Al Kuwait, Kuwait

September 2008 - April 2009

Teacher
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

PAAET (Public Authority for Applied Education and Training)

August 2008

August 2008

Bachelor's degree, Education

Kuwait

Ministry of education

June 2004

June 2004

High school or equivalent,

Kuwait

Skills

Customer Service
Expert
Customer Service
Expert
Financial Services
Expert
Financial Services
Expert
Computer skills
Intermediate
Computer skills
Intermediate
Customer service
Intermediate
Customer service
Intermediate
Problem Solving
Expert
Problem Solving
Expert
Banking
Expert
Banking
Expert
Financial Services
Expert
Financial Services
Expert
Customer Service
Expert
Customer Service
Expert
Banking
Expert
Banking
Expert
Problem Solving
Expert
Problem Solving
Expert

Languages

Arabic
Expert
English
Expert

Memberships

PAWS (Protecting Animal Welfare Society)

Volunteer/Member

August 2013

HOG (Harley-Davidson Owners Group)

Member

July 2012

Training and Certifications

Training
Relationship Officer Certificate
Gulf Bank
Mar 2010
Investment Analysis
Institute of Banking Studies (IBS)
Nov 2011
Financial Accounting
Institute of Banking Studies (IBS)
Sep 2011
Credit Analysis
Institute of Banking Studies (IBS)
Sep 2011

Hobbies

  • playing music, reading, traveling, learning computer skills