key account manager sales
walaplus
مجموع سنوات الخبرة :2 years, 1 أشهر
Customer Relationship Management | Renewal | Upsell
- I engaged with customers post contract, negotiating marketing offers.
- My responsibilities included analyzing transactions to extract valuable insights, contributing to decision making.
- As a member of the marketing team at NADEC Foods, I assisted with product design and ensured that they met the specified requirements.
- My duties also included collaborating with the design team, monitoring production processes, and proposing modifications to achieve optimal results.
- I also collaborated with other teams within the company, such as sales, to ensure that our products were effectively marketed and distributed to customers.
- As a supervisor at Escape the Room's Riyadh branch, I oversaw daily operations, managed a team of employees, and ensured a high-quality customer experience.
- My responsibilities included scheduling, training, and problem-solving. I also contributed to marketing and promotion efforts to increase customer engagement.
I am acting as a client partner to support clients through the onboarding and activation phase, which includes system implementation & testing, and staff training.