Assistant Systems Engineer
Tata Consultancy Services
مجموع سنوات الخبرة :1 years, 0 أشهر
Help Disk specialist working with TCS for NEOM
Responding to customer inquiries and technical support requests via phone, email, or in-person. manual reporting work
Troubleshooting and resolving hardware and software issues for end-users.
Installing and configuring software and hardware for end-users.
Escalating complex issues to senior IT staff or vendors
During my educational career, I got a lot of basic and advanced knowledge in my field of study. I also received my field training as a technical support, which gave me knowledge in the functional environment. At the conclusion of my academic career, I gained experience in developing web applications and systems analysis and .design as part of my graduation project