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Fahad Almahgani, Assistant Systems Engineer

Fahad Almahgani

Assistant Systems Engineer

Tata Consultancy Services

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Information Technology
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Assistant Systems Engineer at Tata Consultancy Services
  • Saudi Arabia - Riyadh
  • My current job since August 2023

Help Disk specialist working with TCS for NEOM

IT Help Desk Support at Armed Forces Hospital
  • Saudi Arabia - Altaif
  • June 2022 to August 2022

Responding to customer inquiries and technical support requests via phone, email, or in-person. manual reporting work
Troubleshooting and resolving hardware and software issues for end-users.
Installing and configuring software and hardware for end-users.
Escalating complex issues to senior IT staff or vendors

Education

Bachelor's degree, Information Technology
  • at Taif University
  • June 2023

During my educational career, I got a lot of basic and advanced knowledge in my field of study. I also received my field training as a technical support, which gave me knowledge in the functional environment. At the conclusion of my academic career, I gained experience in developing web applications and systems analysis and .design as part of my graduation project

Specialties & Skills

Web Development
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Cyber Security
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Information Security
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Networks
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Information Technology
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Experience in systems analysis and design
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Proficient in Microsoft Office Suite.
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Continuous learning and adaptability to new technologies and trends in the industry.
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Basic understanding of networking, cybersecurity, and web technologies
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Effective communication and collaboration skills for working in a team environment
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Proficient in multiple operating systems: Windows, macOS, Linux.
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Understanding of MySQL database management systems
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Good planning and organizing skills
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Strong problem-solving ability
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Excellent presentation skills
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Teamwork and collaboration skills
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Excellent customer service skills, with experience in IT Help Desk
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Competency in Systems Analysis & Design
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Proficient in troubleshooting hardware and software issues
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Skilled in software installation and configuration
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Understanding of information security policies
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Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

صناعة القرارات القائمه على البيانات (Training)
Training Institute:
SDAIA
Date Attended:
July 2022
Data-Driven Decision Making (DDDM) (Certificate)
Date Attended:
August 2022
Data-Driven Process Improvement (Certificate)
Date Attended:
August 2022
Data Analysis and Visualization (Certificate)
Date Attended:
August 2022
Applied Analytics and Data for Decision Making (Certificate)
Date Attended:
August 2022

Hobbies

  • information technology
  • Information Security