فهد الشريف

Accomplishments:
• Inducted as Area Coordinator, received accolades and several promotions by meriting multiple promotions, and currently handling a position as Business Development Director - MVNO Department.
• Successful at developing strategic business development plans followed by implementation, monitoring, ongoing analysis and adjustments to support MVNO in achieving its targets.
Responsibilities - Business Development Director:
• Handpicked to lead, develop, implement and ensure seamless day-to-day operations and coordinated work processes to achieve high-performance standards, motivate and train team members, instil vision, and lead by example.
• Propelling growth by expanding horizontally (increasing the number of customers) and vertically (enhancing sales, market share, and profits) by serving as MVNO key account manager to all stakeholders across Zain KSA.
• Deploying strategic plans to advance the MVNO's mission and maximizing performance and ensuring that the accounts have all the support necessary to succeed; developing annual business plans to accelerate growth and expansion.
• Generating MVNO value proposition, continuously searching for new opportunities to grow business by analysing internal strengths, weaknesses, opportunities, and threats for capitalizing on future growth opportunities through strong alignment with pricing rule.
• Contributing to the attainment of all fiscal metrics, and monitoring financial settlements (including revenue sharing allocation) between Zain & MVNO. Promptly presenting the report to the management for review and decision-making.
• Instrumental in developing new commercial opportunities within current portfolios and successfully closing several deals and efficiently aligning plans with supply and demand, changing trends, economic indicators, and competitor’s activity.
• Developing strategies to help meet business goals amid an MVNO revolution and hyperconnected world. Maintaining synergetic client relations by addressing the evolving needs of consumers and enterprises.

• Aug 2017 - Oct 2021: Billing & Settlement Senior Manager - Business and Wholesale Department - Wholesale
• Sept 2013 - Jul 2017: Billing & Settlement Manager - Business and Wholesale Department - Wholesale

Responsibilities - Billing & Settlement Senior Manager/Manager:
• Leveraged expertise to support all billing and settlement models, from voice, data, and SMS/ national roaming, Signalling, transmission, and site sharing to innovative new revenue-sharing agreements.
• Trusted to efficiently manage the wholesale settlement with all local/international operators/Carriers and ensure timely processing of their invoices as well as maintaining accuracy and timelines for both collection and payments.
• Build strong relationships with partners/carriers and served as a key point of contact for Wholesale financials and accruals.
• Enabled prompt resolution of disputes and discrepancies by identifying and investigating the cause. Simultaneously strove to reduce the operating costs and complexity of the wholesale business.
• Guaranteed prompt, accurate billing and reconciliation of incoming invoices and complied accurate settlement/SOA reports to the high management review and action.

Responsibilities - Major Accounts Manager:
• Collaborated with multiple internal business units to achieve record-breaking growth opportunities by constantly catering to MVNO's requirements and needs, (IT, Network, Commercial, and finance).
• Pursued new opportunities in more targeted ways—streamlining and tracking the MVNO's workflow and ensuring the best performance to achieve their monthly target.
• Monitoring MVNO's performance through detailed reports and analysis and liaising with the MVNO's and offering competitive wholesale prices based on economic forces, market pressures, and consumer preferences evolved.
• Deploying strategic plans to advance the commercial plan to achieve the desired revenue invoices (financial reconciliation and collection).

Responsibilities - Key Account Manager:
• Repeated successes in achieving the monthly targets by sourcing new deals with for B2B sales for selling SIM and services.
• Developed cordial relations with the corporate clients (B2B), provided them prompt before and after-sales services, and addressed all issues faced.
• Played a role in securing major deals with big companies subscribed to Zain by personally pursuing companies to shift business lines to Zain.
• Delivered record-breaking services to new customers within the agreed date by interfacing with different departments within Zain to get activated SIM cards.

Responsibilities - Area Coordinator:
• Instrumental in onboarding and managing partners to achieve the targeted sales metrics.
• Charged with managing the Zain Saudi Arabia business and oversaw sales, distribution & visibility in the market for over 160 points of sales in the central region.
• Performed field visits and influenced partners to achieve their targets.
• Co-worked with the acting regional manager for the central region and managed the central team having 10 coordinators