Network Administrator
Contour Software
Total years of experience :7 years, 2 Months
• Create and administer Users & Groups and Group Policies Objects via Active Directory
• Deployed Zabbix monitoring system to monitor system/server, and network device alerts and respond appropriately with occasional on-call duties
• Monitor Palo Alto 850 Firewalls for network activity and respond to alerts it generates
• Assist in management of Dell 2048 & 2048P Switches for VLAN.
• Basic knowledge of Linux & MacOS
• Management of Dell R730XD servers, Hyper-V VMs management, and its backup with Veeam backup & replication Community Version.
• Respond to various technical issues from users via a ticketing system (OSTicket).
• Manage and monitor overall IT infrastructure including CCTV, the data center’s UPS, and its cooling via RDU system, Rack, patch cords, etc.
• Management of attendance and data center door access control system.
• Management and maintenance of the overall network infrastructure diagram.
• Assist in planning, design, and implementation of new offices for expansion
• Providing end users support on-premises and Remotely through RDP, Microsoft
Teams and emails.
• Hands-on DHCP IP reservations using IPAM, DNS, Active Directory, DMZ, VLAN, and further
network troubleshooting.
• Basic idea and experience of SQL Database backup procedure.
• Working for IT hardware procurement with different vendors. Preparing
machines as per the Corporate Standards and SOPs. Communicating with
onshore managers in order to fulfill their local resources needs.
Provided desktop support to end users by installing printers and basic software as well as
Outlook email configuration and installation of Operating systems like Windows 7, 8, 10.
Hardware purchasing and managing the inventory sheets.
Taken care of file sharing and desktop preparation for the first use of users.
Coordinated with other IT's who were managing the Active Directory and Mail servers.
Vital Soft Limited Pakistan, Karachi, Pakistan
Provided Remote services to UK clients through log me in and Team Viewer.
Taken care of SQL server database backup in case of re-installation of Database Server.
Installed Servers and client machines for new customers.
Managed queries through the helpdesk ticketing system and on calls.
Deployed Customer tracking API.
Extended software licenses.
