Assistant IT Manager
Al Nasser Holdings
Total years of experience :10 years, 3 Months
Achievements
▪ Ensuring appropriate documentation is in place for application development work
▪ Ensure that all software runs with no output errors, no response time problems and functioning
according to specifications
▪ Managing and reporting on allocation of IT budget
▪ Identifying opportunities for team training and skills advancement
▪ Schedule and coordinate meetings
▪ Identifying and acting on opportunities to improve and update software and systems
▪ Developing and implementing IT policy and best practice guides for the organisation
▪ Running regular checks on network, infrastructure and data security
▪ Conducting regular system audits
▪ Overseeing and determining timeframes for major IT projects including system updates, upgrades,
releases, migrations and outages
Achievements
▪ Worked on Compiere ERP and support customer and implement property management and HR
modules
▪ Worked with team and performed data migration on Compiere ERP suite
▪ Developed reports, document prints in English-Arabic languages
▪ Supervised offshore development team and keep track of scope changes and schedules
▪ Designed screens and workflows and built report using its built-in reporting engine
▪ Performed database administration jobs to take care of backup and wrote utilities to automate jobs
Achievements
▪ Worked on Siebel tools (IDE) to customize application according to customer requirement
▪ Worked on applets, business components and objects, screens, views, links, MVGs, pick-lists,
drilldowns and workflows too
▪ Performed data cleansing, validation and migration from legacy application to Siebel database
▪ Performed migration via Siebel EIM tool
▪ Worked on Siebel core, service and contact center module
▪ Experience with Siebel Administration, production support, system maintenance and upgrades
Achievements
▪ Worked on branchless banking portal with key focus on SOAP based Fundamo CRM calls
▪ Worked on ISO 8583 standards for financial transaction data interchange
▪ Performed system integration testing with rendezvous switch
▪ Actively engaged with off-shore team till project closure
▪ Prepared detailed and technical documentation, layouts, diagrams, charts, code comments to
manage project changes
Projects
Title: Property Management Module Implementation in Al Nasser Properties
Got 3.2 CGPA