Purchase Assistant
Bahrain Specialist Hospital
Total des années d'expérience :13 years, 7 Mois
• Monitor stock levels and identify purchasing needs.
• Follow up with suppliers, as needed, to confirm or change orders.
• Track orders and ensure timely delivery.
• Evaluate offers from vendors and negotiate better prices.
• Identify potential vendors and obtain quotes.
• When ready to be sent, scans PO’s and email to vendors verifying receipts.
• Assists sorting of specs by vendors for Purchasing Manager’s review.
• Overseeing the Service process and Call Centre teams.
• Control of quality and schedule delivery.
• Reviewing team and individual performance and identifying development needs.
• Collating and reporting KPI relevant to Service Centre operation.
• Address customer satisfaction issues promptly and professionally.
• Achieve the profitability goals/objectives of the Service Centre.
• Communicate effectively with other departments and senior managers by sharing information.
• Train and monitor all staff about the company's SOP's
• Weekly meeting with supervisors and keeping them updated with branch performance.
• Evaluate performance of each staff and provide appropriate feedback.
• Controlling stock inventory of the entire outlet.
• Develop process improvements to maximize sales and profitability.
• Protect employees and customers by providing clean and safe store environment.
• Making sure high standards of customer service is provided at all times.
• To deliver excellent store operational standards.
• Ensures that high quality level of service in provided to customers.
• Ensure merchandise is clean and ready to be displayed.
• Coach, counsel, train and discipline employees.
• Maintains professional appearance all the time.
• Handle customer questions, complaints and issues.
• Help support the team to provide customers returns and exchanges according to company’s policy.
• Ensuring standards for quality, customer service and health and safety are met.
• Preside over staff meetings.
• Maintain inventory and ensure items are in stock.
• Manage different departments within the store.
• Initiating changes to improve the business.
• Touring the sales floor regularly, talking to colleagues and customers.
• Dealing with cash office like change ordering and banking